Keshon Cato
Brooklyn,NY
Summary
Proven track record in enhancing customer relations and service standards at Class Iron, showcasing exceptional problem-solving abilities and computer proficiency. Expert in maintaining compliance and organization, I significantly contributed to project efficiency and safety. My critical thinking and dedication to service excellence underpin my professional achievements. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Welder Helper
Class Iron Design, Inc
01.2023 - 08.2024
- Maintained productivity and quality standards at all times
- Contributed to on-time project completion by efficiently organizing materials and maintaining a clean work area.
- Upheld company standards through compliance with industry regulations, codes, and guidelines during all activities.
- Strengthened overall performance under pressure while adhering to tight deadlines by prioritizing tasks and utilizing effective time management techniques.
- Operated variety of power tools and hand tools.
- Followed safety protocols on job sites.
- Removed trash and excess materials to clean up work areas.
- Supported welders with precise measurements, cutting, and fitting of metal components for accurate assembly.
- Prepared welding equipment to perform advanced welding work.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Fetched materials, equipment, and tools for welding professionals.
Maintenance Crew Member
MTS Service of Trinidad & Tobago
02.2021 - 01.2023
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Ensured compliance with industry standards and regulations through meticulous attention to detail in all aspects of maintenance work.
- Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.
- Assisted with emergency repairs during off-hours ensuring minimal disruption to operations.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Diagnosed and repaired complex mechanical and electrical systems.
Education
High School Diploma -
Barrackpore Junior College of The West Indies
Trinidad & Tobago06.2021
Skills
- Customer Support
- Customer Relations
- Problem-solving abilities
- Critical Thinking
- Customer Service
- Computer Proficiency
- Service standard compliance
- Organization
Timeline
Welder Helper
Class Iron Design, Inc
01.2023 - 08.2024
Maintenance Crew Member
MTS Service of Trinidad & Tobago
02.2021 - 01.2023
High School Diploma -
Barrackpore Junior College of The West Indies
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