Summary
Overview
Work History
Education
Skills
Timeline
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Kevana Ramos

Parker,CO

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Front End Assistant

Costco
Parker, CO
10.2023 - Current
  • Organized inventory according to product type and size.
  • Resolved customer complaints in a timely manner while upholding company policies.
  • Processed returns efficiently and accurately following established procedures.
  • Helped customers find specific products, answered questions and offered product advice.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find store items.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Barista

Starbucks
Parker, CO
09.2022 - 09.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Sephora Sales Lead

Kohls
Parker, CO
01.2022 - 08.2022
  • Reviewed customer data to determine potential new markets and target customers.
  • Maintained relationships with existing clients by providing product updates and information.
  • Provided training sessions for new employees on sales techniques, procedures.
  • Managed cash register operations using POS system and processed sales and returns.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Maintained attractive merchandise displays to maximize purchases.
  • Listened to customer needs to identify and recommend best products and services.

Education

High School Diploma -

Green Valley High School
Henderson, NV
05-2021

Skills

  • Customer Service
  • Returns processing
  • Product Recommendations
  • Cash Register Operation
  • POS Systems
  • Ordering and stocking
  • Organizational abilities
  • Time management skills
  • Product Knowledge
  • Cleaning and sanitizing
  • Loyalty Program Promotion

Timeline

Front End Assistant

Costco
10.2023 - Current

Barista

Starbucks
09.2022 - 09.2023

Sephora Sales Lead

Kohls
01.2022 - 08.2022

High School Diploma -

Green Valley High School

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Kevana Ramos