Summary
Overview
Work History
Education
Skills
Timeline
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Kevante Burks

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

7
7
years of professional experience

Work History

Dispatch Manager

Greenrush
11.2019 - 04.2024
  • Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
  • Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
  • Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.
  • Scheduled over 80 deliveries per day according to customer needs.
  • Provided customers with information on products and services

Busser

Nova SD
07.2022 - 11.2023
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Trained new staff in bussing and cleaning procedures.

Assistant Store Manager

SKECHERS Retail
11.2016 - 08.2018
  • Greeted customers in timely fashion while quickly determining their needs.
  • Alerted customers to upcoming sales events and promotions.
  • Educated customers about brand to incite excitement about company's mission and values.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Completed all daily tasks and special assignments with efficient and quality-driven approach.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.

Education

BBA - Business Administrative Marketing

San Diego State University
San Diego, California

High School Diploma - undefined

High Tech High Chula Vista
Chula Vista, Ca
2017

Skills

  • Customer service oriented
  • Superior organization ability
  • Leadership abilities
  • Goal-oriented
  • Excellent communication skills
  • Strong work ethic
  • Creative problem solving
  • Adaptable learner
  • Self-starter
  • Product Recommendations
  • Team Work Scheduling

Timeline

Busser

Nova SD
07.2022 - 11.2023

Dispatch Manager

Greenrush
11.2019 - 04.2024

Assistant Store Manager

SKECHERS Retail
11.2016 - 08.2018

BBA - Business Administrative Marketing

San Diego State University

High School Diploma - undefined

High Tech High Chula Vista

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Kevante Burks