Kevaughn Francis
Norristown,PA
Summary
Dynamic and results-driven professional with a proven track record in warehouse and logistic management. Adept at overseeing all aspects of outbound operations, demonstrating leadership with 36 direct reports and responsibility for 60+ associates. Known for efficiently managing Special Handling, Regular, and Hazmat Shipping, as well as International shipments. Expertise lies in analyzing reports to strategize and execute the processing of over 2000 lines of orders daily. Instrumental in implementing Key Performance Indicators (KPIs) and innovative trackers to enhance accuracy and speed in pick, pack, and ship procedures. Proficient in Microsoft Office, Power BI and quick to grasp new software. Seeking a challenging role as a DC Operations Manager or Warehouse Supervisor to leverage leadership skills and optimize warehouse operations.
Overview
6
6
years of professional experience
Work History
DC Supervisor
TestEquity LLC
01.2023 - Current
- Oversaw the entire outbound process, managing 37 direct reports and coordinating over 80 associates in the warehouse.
- Lead the strategic development of the Special Handling Department, ensuring the accurate and swift dispatch of temperature-controlled, Hazmat and International orders.
- Implemented Key Performance Indicators (KPIs) and innovative tracker to optimize accuracy and speed in picking, packing and shipping processes
- Achieved consistent production targets through effective coordination with other supervisors and departments.
Logistics/Embarkation Specialist
United States Marine Corps Reserve
08.2021 - Current
- Holds a Secret security clearance.
Special Handling/ Vendor Managed Inventory Lead
TestEquity LLC
09.2022 - 01.2023
- Managed the Special Handling Department, ensuring the accurate and timely processing of temperature-controlled, Hazmat and International Orders.
- Transitioned into a supervisory role, facilitating and developing warehouse procedures to enhance overall efficiency.
Special Handling/VMI Coordinator
TestEquity LLC
04.2020 - 09.2022
- Began as a coordinator, gradually transitioning into a supervisory position. Pioneered the implementation of KPIs and various trackers, streamlining accuracy and speed in pick, pack, and ship operations.
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Overhauled areas of operation to achieve greater efficiency, demonstrating leadership and strategic thinking.
Payroll Analyst
Wisynco Group
10.2017 - 02.2020
- Resolved payroll discrepancies promptly, addressing employee concerns and maintaining satisfaction.
- Optimized workflow by creating detailed procedure manuals for each step in the payroll process, reducing errors and enhancing efficiency.
- Managed 2 of 5 payrolls, overseeing 1000+ employees.
- Prepared reports such as Statutory Remittances, Average Salary, and Overtime Reports.
Education
High School Diploma -
Kingston College High School
Kingston, Jamaica06.2011
Skills
- Organizational Skills
- Microsoft Office
- Web Software Tools and Technologies
- SAP
- Programming Skills (Intermediate)
Areas of Expertise
- Outbound Operations Management
- Special Handling and Hazmat Shipping
- International and Regular Shipping
- Data Analysis and Reporting
- KPI implementation
- Efficiency Enhancement
- Leadership and Team Development
- Microsoft Office proficiency
- Problem-solving and Decision-making
- Vendor Managed Inventory
- Warehouse Procedures Optimization
- Trackers Development
- Safety and Compliance
- Inventory Maintenance
Timeline
DC Supervisor
TestEquity LLC
01.2023 - Current
Special Handling/ Vendor Managed Inventory Lead
TestEquity LLC
09.2022 - 01.2023
Logistics/Embarkation Specialist
United States Marine Corps Reserve
08.2021 - Current
Special Handling/VMI Coordinator
TestEquity LLC
04.2020 - 09.2022
Payroll Analyst
Wisynco Group
10.2017 - 02.2020
High School Diploma -
Kingston College High School
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