Kevelina Fitzgerald

· Direct operations of FDA-registered 503B outsourcing facilities, ensuring compliance with cGMP standards and efficient medications delivery to hospitals.

• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• · Developed and implemented strategies to enhance operational efficiency, leading to improved workflow and reduced compliance risks across multiple production facilities.
• · Established transparent communication channels with health-system partners, ensuring accountability and responsiveness to operational needs and enhancing overall customer satisfaction.
• Facilitated cross-departmental communication to streamline workflows and resolve operational issues.

Implemented quality control measures to maintain product safety and integrity.

Led safety initiatives to promote a culture of workplace safety and compliance.

· Managed and mentored multiple departments of pharmacy operational, ILP, and shipping ,fostering a culture of accountability and responsiveness to operational needs and enhancing overall customer satisfaction.

· Leverage Quva Bright Stream’s predictive analytics platform to analyze complex data, providing actionable insights that optimize revenue, inventory management, and drug shortage control.

• Streamlined production workflows, reducing quality errors and saving over $300,000 through optimized staffing and resource allocation.
• Oversaw production processes by implementing lean manufacturing and continuous improvement strategies to boost product reliability.
• Analyzed production data and KPIs to identify efficiency improvement areas, implementing solutions that enhanced operational performance.
• Led daily manufacturing operations to consistently achieve production goals while ensuring high quality and efficiency.
• Supervised diverse production teams, managing attendance and professional development to enhance team skills and engagement.
• Fostered cross-departmental partnerships to align production capabilities with sales forecasts and customer needs, improving responsiveness to market demands.
• Ensured compliance with safety regulations while championing sustainable practices through regular team meetings and effective leadership.
• Prepared and presented comprehensive manufacturing reports to senior management, ensuring clarity and transparency in operational performance.

• Streamlined production schedules and workflows to ensure operational efficiency and meet customer deadlines.
• Implemented 5S and lean principles, reducing production time by 30% and increasing SLA to 99%.
• Managed a cross-trained team of 150, balancing workloads while maintaining safety and compliance standards.
• Developed and tracked KPI metrics to identify bottlenecks, enabling targeted improvements in production efficiency.
• Led recruitment, onboarding, training of supervisors and staff, fostering collaboration and team cohesion.
• Resolved customer issues through audits and corrective actions, enhancing product quality and customer satisfaction.

• Directed production schedules, improving efficiency and on-time delivery by 12% through effective workflow management.
• Led inventory management initiatives, achieving 98% accuracy in audits and reducing operational costs.
• Collaborated with sales and other departments to align production with customer requirements, enhancing customer satisfaction.
• Designed and implemented streamlined production reports to track operations and facilitate data-driven decision making.
• Recruited, mentored, and developed team members to foster career advancement and support continuous professional growth.
• Updated ISO 9001 documentation and conducted thorough audits to ensure compliance with quality and safety standards.