Summary
Work History
Education
Skills
Timeline
Generic

Keven Cole

Southaven,Mississippi

Summary

Senior management professional with extensive experience in Transportation, Logistics, Distribution, Manufacturing, and Start-up leadership roles. Skilled in profit and loss budget management, expense control, human resources management, lean practices, process improvement, and change management. Proficient in managing daily, monthly, and yearly allocation of human (manpower) and equipment resources inclusive of all aspects of asset management. Expert in information technology implementation including WMS/TMS upgrades and cut-overs, inventory control management, and outside accounting monitoring. Direct leadership experience in all operations, facilities, human resources, inventory control, transportation, materials, EHS, grounds, and security. ISO implementation, SOX compliance, E-commerce, Hub, Cold Chain Supply, HACCP, AIB-SQF and Field management.

Work History

General Manager/Logistics Manager

Lanter's Logistics/Hearthside Foods
  • Total P and L responsibility, wall-to-wall, departments reporting, inventory, receiving, shipping, IT, security, transportation, EHS, facilities, and HR
  • Conducted audits to improve office logistics practices and procedures
  • Managed logistics assets for timely and cost-effective delivery of cargoes
  • Managed functional areas of logistics
  • Developed logistical checklists to guide activities support
  • Supervised logistics functions and operations
  • Advised logistics management and structures for staffing levels to maintain adequate numbers
  • Delivered logistic support to leverage existing resources with cost-effective savings
  • Detected and enforced improvement opportunities in supply chain
  • Collaborated with project managers to discuss procurement, logistics and service requirements for optimized purchasing power

Senior Distribution Center Manager

Southern Wire Corp, HWCC
  • Receiving and Shipping
  • Supervised team of450 employees and oversaw all activities for 800K square foot warehouse
  • Established new recycling programs, saving company more than 250,000 $ annually

Director of Operations

Anixter Inc., Anixter International
  • Managed direct reports of 15 ftes, indirect 450 ftes, shifts 3, and buildings (1) 575,000sqft (2) 2.2 Million Sqft
  • Expertise in Receiving and Shipping, OTR common carriers LTL/TL.
  • Oversaw day-to-day production activities in accordance with business objectives
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity
  • Developed systems and procedures to improve operational quality and team efficiency
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives
  • Analyzed business operations and implemented strategies to improve operational cohesiveness
  • Monitored budget and utilized operational resources
  • Achieved team goals through formalized training plans, coaching, and performance management
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement
  • Mentored and coached team members to foster productive and engaging work environment
  • Established and monitored quality assurance standards to achieve operational excellence
  • Defined, implemented, and revised operational policies and guidelines
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality
  • Analyzed customer feedback and identified areas for improvement to drive business success
  • Monitored office workflow and administrative processes to keep operations running smoothly
  • Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits
  • Monitored and coordinated workflows to optimize resources
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
  • Interacted well with customers to build connections and nurture relationships
  • Trained and guided team members to maintain high productivity and performance metrics
  • Assisted in recruiting, hiring and training of team members
  • Trained new employees on proper protocols and customer service standards
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
  • Managed purchasing, sales, marketing and customer account operations efficiently
  • Mitigated business risks by working closely with staff members and assessing performance
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths
  • Implemented business strategies, increasing revenue and effectively targeting new markets
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off
  • Implemented innovative programs to increase employee loyalty and reduce turnover
  • Reduced operational risks while organizing data to forecast performance trends
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
  • Reported issues to higher management with great detail
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
  • Raised property accuracy and accountability by creating new automated tracking method
  • Supervised creation of exciting merchandise displays to catch attention of store customers

Distribution Center Manager

Springs Inc.
  • Expertise in Receiving and Shipping, OTR common carriers/LTL/TL.
  • Supervised team of 675 employees and oversaw all activities for 1 Million 800k square foot warehouse/manufacturing facility
  • Established new recycling programs, saving company more than 2 million dollars annually

Shift Manager/Acting General Manager

Baxter International
  • Expertise in transportation, receiving and shipping, private fleet, and OTR common carriers/LTL/TL.
  • Established team priorities, maintained schedules and monitored performance
  • Evaluated employee performance and conveyed constructive feedback to improve skills
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
  • Defined clear targets and objectives and communicated to other team members
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs
  • Established performance goals for employees and provided feedback on methods for reaching those milestones
  • Successfully managed budgets and allocated resources to maximize productivity and profitability
  • Identified and communicated customer needs to supply chain capacity and quality teams
  • Developed detailed plans based on broad guidance and direction
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
  • Managed senior-level personnel working in marketing and sales capacities

Outbound Operations Manager

Federal Express Corporation
  • Expertise in shifts 3rd – 1st.
  • Developed and maintained knowledgeable and productive team of employees
  • Organized records of vehicles, schedules and completed orders
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures
  • Divided and categorized cargo received and redirected shipments in response to customer requests
  • Conducted research to address shipping errors and packaging mistakes
  • Reviewed established business practices and improved processes to reduce expenses
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
  • Integrated warehouse operations with existing and new business processes
  • Created and enforced detailed organization processes to increase quality and service standards
  • Reviewed and negotiated contracts with carriers to optimize shipping costs
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding
  • Coordinated driver dispatch to accomplish daily delivery requirements
  • Led improvement initiatives to advance operational efficiencies and increase revenue
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities
  • Tracked production and quality control systems to proactively identify deficiencies

Education

Business Administration, Management - Business Administration, Management

University of Memphis
Memphis, TN

High School Diploma -

Olive Branch High School, Mississippi Community
Olive Branch, MS
06.1977

Skills

  • Express Management Leadership Institute in 1987 with honors, and also completed Field Operations Management program at Federal Express Ground Experienced with various main stream Warehouse Management Systems, including RAMP, PKMS, JDE, SAP, BOSS 300, Rubicon, Red Prairie, and AS400, as well as proficiency in MS-Office Successfully implemented change and start-up management In various geographical areas, including Los Angeles, Chicago IL, Charlotte NC, Rock Hill SC, Fort Mill NC, Houston TX, Edmond OK, West Memphis AR, Memphis, Olive Branch MS, and Byhalia MS

Timeline

General Manager/Logistics Manager

Lanter's Logistics/Hearthside Foods

Senior Distribution Center Manager

Southern Wire Corp, HWCC

Director of Operations

Anixter Inc., Anixter International

Distribution Center Manager

Springs Inc.

Shift Manager/Acting General Manager

Baxter International

Outbound Operations Manager

Federal Express Corporation

Business Administration, Management - Business Administration, Management

University of Memphis

High School Diploma -

Olive Branch High School, Mississippi Community

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Keven Cole