Keven James
Dallas
Summary
Proven Security Officer and Armored Truck Driver with a track record of enhancing safety and efficiency for Allied Universal Security Services and Loomis Armored US. Excelled in emergency response, safeguarding assets, and optimizing route planning. Skilled in data security and customer service, demonstrating exceptional problem-solving abilities and communication skills.
Information Technology professional with strong ability to manage and optimize IT systems. Demonstrates expertise in network administration, cybersecurity, and troubleshooting. Collaborative team player who adapts to changing needs and ensures seamless operations. Known for effective problem-solving and delivering results in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Armored Truck Driver
Loomis Armored US
08.2020 - 01.2024
- Communicated with dispatch to discuss and report disturbances or occurrences on route.
- Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.
- Improved efficiency by planning optimal routes for timely deliveries and pickups.
- Promoted safe handling practices during cargo transfer activities, reducing incidents involving injury or damage.
- Played an integral role in coordinating efforts among team members during high-stress situations, ensuring successful outcomes.
- Minimized potential threats by remaining vigilant during stops, quickly identifying any suspicious behavior or situations.
- Prepared incident reports by noting location, time, date and conditions surrounding incident, using software.
Education
Information Technology
MyComputerCareer
Dallas, TX04.2025
High School Diploma -
Port Gibson High School
Port Gibson, MS05.2015
Vocational Studies - S.T.E.M.
Claiborne County Vocational Center
Port Gibson05.2015
Skills
- Software updates
- Issue resolution
- Network infrastructure monitoring
- Remote support
- System administration
- Data security
- Data backup and recovery
- Computer workstation setup
CompTIA
- Troubleshooting and diagnosis
- Technical support
- Customer service
- Windows 10
- Verbal and written communication
- Information security
- IT troubleshooting
- Virtualization technologies
Certification
Comp
- CompTIA A+ Certification - Computing Technology Industry Association (CompTIA).
- CompTIA Security+ Certification - Computing Technology Industry Association (CompTIA).
- Microsoft Certified, Azure Administrator Associate - Microsoft.
Timeline
Security Officer
Allied Universal Security Services
08.2024 - Current
Armored Truck Driver
Loomis Armored US
08.2020 - 01.2024
Information Technology
MyComputerCareer
High School Diploma -
Port Gibson High School
Vocational Studies - S.T.E.M.
Claiborne County Vocational Center
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