High-energy Location Manager with charisma and exceptional people skills in large and small groups. Quick-thinking and detail-oriented professional with hospitable and welcoming presence.
Overview
7
7
years of professional experience
Work History
Location Manager
LAZ Parking
Los Angeles, CA
07.2017 - Current
Reviewed employee timesheets for accuracy before submitting them for payroll processing.
Ensured compliance with company policies, procedures and safety regulations.
Ensured all employees had up-to-date knowledge of SOP.
Responded promptly to customer inquiries and resolved any complaints or issues they had.
Assisted in training new hires.
Delegated work to staff, setting priorities and goals.
Built and maintained productive relationships with employees.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Maintained the hotel's high standards of customer service and quality assurance.