Keven Quinones
Summary
Energetic Assistant Director of Admissions polished in advising incoming students on admissions procedures and implementing and evaluating policies to enhance effectiveness and efficiency of recruitment and admissions programs. Offering 8 years of experience planning and developing strategies for admissions of undergraduate students. Expertise in student recruitment and retention. Committed to helping students reach their educational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Director of Admissions
State Career College
12.2022 - 12.2023
- Supervise, monitor, and analyze admissions team performance; train Admissions Representatives
- Conduct all admissions activities with the highest integrity and business ethics while adhering to state, federal, and school policies and regulations
- Place calls to prospective students, conduct interviews, and guide students through enrollment
- Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospects or students
- Follow up with all interviews that did not progress in enrollment and drop/cancel students to resolve any issues or address concerns
- Maintain complete knowledge of the institution catalog to be able to explain all course offerings fully and to select a program that best fits each student's need
- Oversee employee recruitment and onboarding process.
- Assisted prospective students with admissions by processing paperwork, arranging and conducting campus tours and conducting follow-up activities.
Senior Training Specialist
Shear Excellence Hair Academy
05.2022 - 12.2022
- Support and oversee admissions operations
- Onboarding new reps/Training reps, phone evaluations, interview presentations evaluations, and remaining compliant
- Forecasting daily/weekly run-rate
- Role-play and ongoing training/Product knowledge to ensure that reps are following admissions best practice
- Brand Ambassador: Facebook and Social Media, i.e., Instagram, Facebook, TikTok, and Twitter
- DOA 2nd: Conducting 2nd interviews after the student has completed an enrollment agreement and has met with financial aid
- Conduct accountability meetings to make sure that student is packaged before the start date and remain a clean book of business
- Responsible for all marketing campaigns.
Senior/Executive Admissions Advisor
Florida Career College
01.2020 - 05.2022
- Recruited qualified applicants for admissions to the college in accordance with state and federal accreditation and institute policies and regulations, consistent with the highest ethical standards
- Lead distribution, On-boarded new reps pre-screened applicants
- Followed -up interviews (DOA 2nd)
- Administrated opportunity campaigns
- Managed Show-rates and mitigation of cancellations
- Conducted a high quantity of prospect phone contacts to secure weekly standard appointments set and interview activity, and conducted follow-up activity with unresolved interviews and future class applicants
- Conducted face-to-face or personal interviews, telephone interviews and e-mail correspondence to identify high school and adult student prospects to determine their educational needs, concerns and interests
- Responsible for orientation and registration day activities
- Ensured compliance with applicable company policies and procedures, laws and regulations.
Admissions Representative
Ultimate Medical Academy
01.2019 - 12.2019
- Conducted phone interviews to secure applications for enrollment with students all over the U.S in regards to online college programs
- Had meaningful and informative conversations pertaining to the student's goals and interest, admissions requirements, school history and accreditation details; individual program details on the associates, diploma courses
- Provided Course structure and class details, career opportunities and graduate projects, graduate benefits, all tuition and scholarship details, and assist student with their first steps in pursuing their education and career
- Provided great customer service daily in a professional manner in every interaction
- Recommended students for enrollment or provide advice to assist lead with what direction to take to get closer to their goal
- Followed up with students and assisted them with their next steps such as how to file for financial aid, where to obtain their transcripts etc, as well as being available to receive incoming business to increase school growth and retention, while also assisting in a shared workflow
- Stayed up to date with program, tuition, and scholarship details in order to provide correct information for lead information.
Education
Associate in Arts (A.A.) - Marketing
Southern New Hampshire University
Manchester, NH05.2025
Skills
- Admissions oversight
- Leadership
- Problem solving
- Team leadership
- Recruiting
- Customer Service
- Time management
- Regulatory Compliance
- Staff Training
- Marketing strategies
- CRM software experience
- Student counseling
Certification
- ABHES-Leading and Motivating Training - [11/2023]
- ABHES- Leadership:Admissions Compliance Training - [11/2023]
Languages
Spanish
Native or Bilingual
Timeline
Assistant Director of Admissions
State Career College
12.2022 - 12.2023
Senior Training Specialist
Shear Excellence Hair Academy
05.2022 - 12.2022
Senior/Executive Admissions Advisor
Florida Career College
01.2020 - 05.2022
Admissions Representative
Ultimate Medical Academy
01.2019 - 12.2019
Associate in Arts (A.A.) - Marketing
Southern New Hampshire University
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