Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kevenay Murley

Lowell,MA

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

2
2
years of professional experience

Work History

Front Clerk

Anton’s Cleaners
12.2022 - 12.2024
  • Greeted and assisted customers with drop-offs and pick-ups, ensuring prompt and friendly service.
  • Managed daily transactions using POS systems, including handling cash, credit cards, and store accounts.
  • Tagged and logged incoming garments with attention to special care instructions or customer notes.
  • Coordinated with the cleaning team to ensure timely order processing and accurate fulfillment.
  • Resolved customer inquiries and complaints professionally, contributing to repeat business and customer satisfaction.
  • Maintained cleanliness and organization of the front desk and lobby area.
  • Balanced register at the end of shifts and prepared daily sales reports.
  • Trained new hires on front desk procedures and customer service standards.

Education

High School Diploma -

Lowell High School
Lowell, MA
05.2025

Skills

  • Customer service and communication
  • Point of Sale (POS) systems
  • Inventory and order management
  • Conflict resolution
  • Time management
  • Team collaboration

Languages

English and Khmer Advanced

Timeline

Front Clerk

Anton’s Cleaners
12.2022 - 12.2024

High School Diploma -

Lowell High School

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