Security operations leader with a background in campus enforcement, SOC supervision, asset protection and incident response. Oversees reporting accuracy, access control, emergency coordination, and team compliance while working with law enforcement and senior management to support safe, orderly operations.
Overview
7
7
years of professional experience
Work History
Enforcement Officer
State of Virginia Department of the Blind and Vision Impaired
03.2024 - Current
Enforced safety regulations and laws to maintain a secure environment on campus.
Assisted in emergency response operations, ensuring safety during natural disasters, accidents, and trespasser incidents.
Monitored traffic flow to ensure safety on campus.
Assessed situations for possible threats or hazards posed by individuals or groups of people.
Identified potential risks to public safety, security or health.
Event monitoring and securing for on campus festivities.
Operating radio; use multi-channel communications.
Coordinated with other agencies to uphold legal standards.
Attended court hearings related to cases involving criminal charges or civil litigation.
Completion of Daily Activity Reports.
Delivered exceptional customer service to enhance visitor experience at DBVI campus.
Participated in training sessions designed to enhance knowledge of applicable laws and regulations.
Performed facility evaluations, documented environmental issues and tracked correction plans.
Security Manager
Gardaworld
11.2023 - 03.2024
Managed incident reports, investigations, and corrective action records to uphold safety standards and improve response protocols.
Oversaw access control, visitor screening, and badge procedures.
Supervised regional Control Room Operators to ensure optimal performance and adherence to security protocols.
Supervision of Access Control Admins
Supervision of Communications Specialists
Supervision of Intelligence Specialists
Develop training and Standard Operating Procedures for all SOC personnel.
Approved daily incident reports to ensure accurate documentation and follow-up actions.
Scheduled weekly work shifts for SOC personnel to optimize coverage and meet operational needs.
Maintained team compliance with professionalism guidelines and security team standards.
Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Partnered with clients and law enforcement during security concerns.
Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Identifying and scheduling all appropriate certifications and classes for SOC personnel
Attending mandatory daily and weekly meetings with Senior Management/Security account managers
Conducting interviews for potential new hires
Scheduling testing and hiring new personnel
Conducted write-ups and disciplinary actions.
Developing irregularity reports for call offs
Identify and communicate daily all critical items requiring the attention of senior management and coordinate with fellow Security account managers.
Distributing supplies and materials to motor units for the regional Control Rooms
VCC monitoring and reporting.
Managed inbound and outbound calls to facilitate effective communication and information exchange.
Managed inbound and outbound calls to facilitate effective communication and information exchange.
Watch Commander
Allied Universal
09.2022 - 10.2023
Managed daily operations of the watch, ensuring compliance with established policies and procedures.
Monitored radio traffic and coordinated incident response across site operations
Approved daily incident reports, ensuring accuracy and compliance with security protocols.
Ensured that all reports were completed accurately and submitted on time.
Identify and communicate daily all critical items requiring the attention of senior management and coordinate with Security account managers
Provided direction to subordinate officers in responding to emergency situations, including public disturbances and natural disasters.
Develop training and Standard Operating Procedures for all SOC personnel
Scheduled and identified appropriate certifications and classes for SOC personnel to enhance team readiness.
Supervision of Control Room Operators and Communications Specifications
Conducting interviews for potential new hires
Scheduling testing and hiring new personnel
Conducted write-ups and disciplinary action for policy violations.
Distributing supplies and materials to motor units for the regional Control Rooms
Liaised with client representatives and Allied Universal management to address and resolve security concerns.
Managed dispatch priorities and escalated critical events to proper authorities
Developed irregularity reports for employee call-offs to track attendance issues.
Executed weekly payroll procedures for SOC personnel to ensure timely payment.
Ensured that all reports were completed accurately and submitted on time.
Provided direction to subordinate officers in responding to emergency situations, including public disturbances and natural disasters.
Intelligence Specialist
Allied Universal
05.2022 - 09.2022
Collaborated with government and private sector intelligence organizations to enhance information sharing and operational effectiveness
Identified and coordinated intelligence collection opportunities with relevant stakeholders to support comprehensive threat assessments
Prepared studies and assessments of threats to inform strategic decision-making and risk management
Assisted in developing strategies for responding to emerging threats based on available evidence.
Analyzed incident data and prepared intelligence summaries for security operations teams.
Drafted threat assessments using site reports and field observations.
Monitored social media platforms for security threats and relevant information.
Review all submitted analytical and investigative reports to ensure accuracy and professional quality
Assessed the accuracy of incoming reports from external sources prior to their dissemination throughout the organization.
Develop and provide a comprehensive risk profile for the business landscape
Associate Corporate Security Analyst
TEKsystems/Dominion Energy
09.2021 - 01.2022
Monitored alerts generated by intrusion detection systems to identify potential attacks against corporate networks.
Reviewed security access logs and analyzed system events to identify and report suspicious activity.
Investigated incidents using TEKsystems security procedures and escalation paths.
Managed access control measures to secure premises and assets.
Processed access revocation requests to ensure security compliance.
Managed inbound and outbound security calls for incident reporting, ensuring timely response and documentation.
Conducted virtual patrols to assess and enhance security conditions across monitored areas.
Compiled daily security reports detailing incidents and activities.
Video management systems
Fire systems monitoring
Security Professional
Allied Universal
08.2019 - 09.2019
Implemented strategies for asset protection to minimize theft risks.
Implemented loss prevention strategies to strengthen store security.
Secured different areas and facilities as an armed guard
Patrolled all areas to check for unlocked doors and suspicious activities
Monitored sales floor to prevent theft and support store security.
Inspected entrances, exits, and stock areas for suspicious activity.
Identified potential shoplifters and alerted management.
Ensured safe shopping environment by monitoring customer behavior and promptly addressing potential issues.
De-escalated conflicts and guided people through security requirements.
Supervised property entrances and exits and monitored employee safety.
Assisted store teams with safety checks and policy compliance.
Completed DARS (Daily Activity Reports) for all events and happenings throughout the day
Conducted internal investigations with management and security teams.
PSO
Paragon
07.2019 - 08.2019
Monitored CCTV, alarms, and radio traffic during assigned posts.
Responded to emergencies, disturbances, and security breaches.
Screened visitors, badges, and deliveries at secure entrances.
Enforced site procedures, post orders, and access control rules.
Investigated reports of suspicious or illegal activities on site premises.
Patrolled client facilities and monitored perimeter access points.
Conducted regular inspections of buildings and grounds for any potential risks or hazards.
Completed incident reports, activity logs, and shift documentation.
Coordinated with law enforcement and site supervisors on security concerns.
Interacted regularly with management staff to provide feedback on the effectiveness of current security measures.
Provided customer service support to visitors by answering questions related to facility rules and regulations.
Timeline
Enforcement Officer
State of Virginia Department of the Blind and Vision Impaired