KEVIN ABERNETHY
Transportation Manager
Lakewood,Co
Summary
Dispatch/ Manager, offering 35 years or progressive experience in Trucking Industry. Driven Dispatch/Manager offering in depth experience in administration of vital business projects and processes. Excellent communicator and project manager with strengths in daily operations management, workflow improvements and customer service. Seeking to work with established company in Transportation field. ?Talented Operations Manager experienced in team leadership, project management and budgeting. Looking for leadership position in Dispatch with focus on maximizing team productivity, focus and efficiency. Strategic planning Marketing proficiency Program development New business development Leadership experience Decision-making ability Clear communication skills Safety-conscious Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
33
33
years of professional experience
Work History
Heavy Equipment Technician
USAF
Altus, OK
09.1980 - 03.1988
- Operated machining equipment safely with team of operators.
- Completed written reports of problems and necessary repairs and forwarded to maintenance personnel.
- Maintained quality and safety by reporting equipment issues and malfunctions for repairs.
- Kept efficient time and material records.
- Applied asphalt on highways, private roadways, parking lots and driveways.
- Paved roadways using roller equipment.
- Repaired road shoulders using motor grader.
- Accurately read boom angle and drum rotation indicators.
- Operated front-mounted hydraulically powered lifts to transport bulk materials.
OTR Commercial Truck Driver
W & L Motor Lines
Hickory, NC
09.1988 - 04.1996
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Kept meticulous logs of correspondence with customers and freight recipients.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
- Delivered goods to customers both locally and long distance.
- Secured freight during stops and rest periods to prevent theft.
- Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Freight Broker
RMX Global Express
Evergreen, CO
04.1996 - 08.1997
- Certification
- Cold chain industry background, Communicated operational issues and changes to supervisor on regular basis
- Followed company procedures to maintain work environment in a neat and orderly condition.
Partnership Manager
ABCO Freight Brokers
Morrison, CO
07.1998 - 08.1999
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
operations manager/dispatch/forklift operator
Chevelle Trucking/Bowtie Express
Commerce City, CO
08.1999 - 05.2004
- Managed operations for fleet of 12 power units
- Made sure all OTR trucks were being utilized at maximum capacity
- Overseen 25-30 loads of swinging meat per week, ensure LTL and TL operations were profitable.
Inbound Dispatch
Denney Transport
Commerce City, CO
05.2004 - 10.2007
- Did load planning /dispatch and data entry for fleet of 30 Power units
- Redirected shipments en route in response to customer requests
- Established long-term customer relationships through prompt and courteous service.
Freight Broker/ Dispatch
Transportation Services
Denver, Co
10.2007 - 05.2009
- Redirected shipments en route in response to customer requests
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Planned routes for various shipments according to special events, customer needs and weather.
- Tracked shipments and trucks out on deliveries.
- Created documents of load plans, cargo cleanliness inspections and transportation processes.
Dispatch Manager
Denney Transportation
Commerce City, CO
05.2009
- Maintained compliance with company requirements
- Reviewed customer feedback
- Managed inbound operations for fleet of 85 power units,
- Reported to Upper Management weekly to review sales and spot market pricing
- Assisted IT department with dispatch software updates and new installations
- Attended annual dispatch software conference to review and discuss new technology
- High School Diploma:
Regional Manager
Transportation Service Inc
Denver, CO
12.2015 - 02.2020
- Established and maintained operational standards for two locations.
- Held weekly meetings with CEO and dispatchers to identify techniques to overcome sales obstacles.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
Contractor
UPS
Commerce City, CO
05.2020 - 07.2020
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Driver
PARS
Denver, CO
07.2020 - 09.2020
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Checked in with dispatch service and updated with current location.
Dispatch Manager/Fleet Operations Manager
Diversified Transportation
Aurora, CO
02.2021 - 03.2021
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.
Customer Service Representative
Tesla Electric Company
Lakewood, CO
07.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Fred T Foard High School
Newton, NC06.1980
Skills
- Truck Driving
- Transportation Management Systems
- Work Order Following
- Quality Assessment and Assurance
- Special Projects
- Professional Relationships
- Pallet Jacks
- Rate Negotiations
- Loading Dock Operations
- Cargo and Freight
- Status Updates
- Vehicle Safety
- Materials Storage
- Team Goals
- Reading Comprehension
golf
I try and play as much golf as possible, helps me relax with a little excercise,
Timeline
Customer Service Representative
Tesla Electric Company
07.2021 - Current
Dispatch Manager/Fleet Operations Manager
Diversified Transportation
02.2021 - 03.2021
Driver
PARS
07.2020 - 09.2020
Contractor
UPS
05.2020 - 07.2020
Regional Manager
Transportation Service Inc
12.2015 - 02.2020
Dispatch Manager
Denney Transportation
05.2009
Freight Broker/ Dispatch
Transportation Services
10.2007 - 05.2009
Inbound Dispatch
Denney Transport
05.2004 - 10.2007
operations manager/dispatch/forklift operator
Chevelle Trucking/Bowtie Express
08.1999 - 05.2004
Partnership Manager
ABCO Freight Brokers
07.1998 - 08.1999
Freight Broker
RMX Global Express
04.1996 - 08.1997
OTR Commercial Truck Driver
W & L Motor Lines
09.1988 - 04.1996
Heavy Equipment Technician
USAF
09.1980 - 03.1988
High School Diploma -
Fred T Foard High School
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