Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Adams

Los Angeles

Summary

Dynamic professional with over six years of experience in retail and customer service, including luxury retail on Rodeo Drive in Beverly Hills. Proven expertise in sales, inventory management, and delivering exceptional customer experiences in fast-paced environments. Recognized for reliability, adaptability, and the ability to thrive within diverse teams while building strong customer relationships. Seeking to leverage these skills and experience in a role that values service excellence and operational efficiency.

Overview

12
12
years of professional experience

Work History

Merchandise Associate

260 Sample Sale
01.2025 - 08.2025
  • Delivered personalized customer service to a diverse and high-profile clientele on Rodeo Drive.
  • Handled transactions, returns, and exchanges with accuracy and efficiency.
  • Assisted with inventory management, including restocking and back-of-house organization.
  • Maintained store appearance, merchandising, and visual standards.
  • Worked collaboratively with team members to meet sales goals and support store events.
  • Built communication, problem-solving, and multitasking skills in a high-volume retail setting.

Sales Associate

Bloomingdales
06.2024 - 06.2025
  • Greet and welcome customers to Bloomingdale's with a friendly and positive attitude. Assist customers in finding and selecting designer handbags that meet their needs and preferences. Build and maintain relationships with customers to enhance their shopping experience and increase customer loyalty.

Freelancer

Self-employeed
11.2022 - Current

A freelancer is an independent contractor who earns wages on a per-job or per-task basis, typically for short-term work. Benefits of freelancing include the freedom to work from home or from a non-traditional workspace, a flexible work schedule, and a better work/life balance Use computer software to generate new images.

Sales Associate

T.J. Maxx & HomeGoods
01.2014 - 12.2019

Retail Associate

  • Delivered friendly and professional customer service by greeting, assisting, and engaging with shoppers.
  • Supported merchandise presentation through stocking, organizing, and maintaining a clean sales floor.
  • Handled transactions, special orders, and product inquiries to ensure a smooth shopping experience.
  • Assisted customers with fitting and product selection to drive sales and satisfaction.
  • Collaborated with team members to meet customer service and operational goals.

Education

Associate of Arts -

New York Institute of Art And Design
New York, NY (Online Program)
12-2029

High School Diploma - social studies

South Laurel High School
London, KY
12.2014

Skills

  • Retail & Customer Service Skills
  • Customer Service Excellence
  • Sales & Upselling Techniques
  • Product Knowledge (Footwear & Apparel)
  • Cash Handling & POS Transactions
  • Handling Returns & Exchanges
  • Store Operations Skills
  • Merchandising & Visual Display
  • Inventory Management & Stock Replenishment
  • Loss Prevention Awareness
  • Store Maintenance & Organization
  • Time Management & Reliability
  • Team & Personal Skills
  • Communication & Interpersonal Skills
  • Team Collaboration
  • Problem-Solving & Conflict Resolution
  • Adaptability in Fast-Paced Environments

Timeline

Merchandise Associate

260 Sample Sale
01.2025 - 08.2025

Sales Associate

Bloomingdales
06.2024 - 06.2025

Freelancer

Self-employeed
11.2022 - Current

Sales Associate

T.J. Maxx & HomeGoods
01.2014 - 12.2019

Associate of Arts -

New York Institute of Art And Design

High School Diploma - social studies

South Laurel High School