Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin A Jackson

Cambridge,MD

Summary

Dynamic Supervisor with a proven track record at Ds Smith Packaging, excelling in team leadership and process improvement. Skilled in training and mentoring, I enhanced operational efficiency and reduced employee turnover by fostering a positive work environment. Adept at inventory management and conflict resolution, I drive team success through effective communication and strategic planning.

Overview

27
27
years of professional experience

Work History

Supervisor

Ds Smith Packaging
12.2015 - Current
  • Assisted team in daily operational tasks to ensure smooth workflow.
  • Learned and adhered to safety protocols to maintain workplace standards.
  • Supported inventory management by organizing supplies and materials efficiently.
  • Collaborated with colleagues to resolve issues and enhance team communication.
  • Adapted quickly to new tools and systems for improved productivity.
  • Observed experienced supervisors to gain insights into effective leadership practices.
  • Participated in training sessions to develop skills relevant to role responsibilities.
  • Engaged in problem-solving discussions to contribute ideas for process improvements.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Maintained database systems to track and analyze operational data.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Line Lead/assistant Supervisor

Chespeake Builders
03.1998 - 07.2005
  • Supervised daily operations ensuring team adherence to safety protocols.
  • Trained new employees on equipment usage and production processes.
  • Coordinated workflow among team members to enhance productivity.
  • Monitored inventory levels, facilitating timely replenishment of supplies.
  • Implemented process improvements that reduced downtime and increased efficiency.
  • Conducted quality checks to maintain product standards and consistency.
  • Assisted in troubleshooting equipment issues to minimize production delays.
  • Led shift meetings to communicate goals, updates, and performance expectations.
  • Assisted in training new employees and implementing procedural changes.
  • Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
  • Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
  • Communicated shift handover information to keep personnel aware of incomplete tasks.

CNA

Delmarva Community Services
02.2007 - 12.2015
  • Assisted patients with daily living activities to enhance comfort and independence.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Implemented infection control procedures to maintain a safe care environment.
  • Documented patient progress accurately in electronic health records systems.

Education

Diploma - English/Math

Colonel Richardson High
Federalsburg, MD
06.1994

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Inventory control
  • Staff development
  • Staff discipline
  • Analytical thinking
  • Team building
  • Processes and procedures
  • Operations management
  • Process improvement
  • Process monitoring and improvement
  • Project management
  • Relationship building
  • Schedule development
  • Policy enforcement
  • Project planning
  • Priority management
  • Conflict resolution
  • Inventory oversight
  • Expectation setting
  • Negotiation
  • Software experience
  • Business administration
  • Waste reduction
  • Data analytics
  • Industrial hygiene
  • Verbal and written communication
  • Safety protocols
  • Coaching and mentoring
  • Policy and procedure development
  • Payroll processing
  • Task delegation
  • Quality control
  • Documentation and reporting
  • Workflow management
  • Employee development
  • Risk management
  • Performance management
  • Budget management
  • Staff education
  • Department organization
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking Abilities
  • Multitasking
  • Time management
  • Excellent communication
  • Adaptability and flexibility
  • Effective communication
  • Organizational skills
  • Active listening
  • Professionalism
  • Self motivation
  • Adaptability
  • Organizational development
  • Business analysis
  • Inventory management
  • Customer relationship management
  • Operational efficiency
  • Team leadership
  • Teamwork
  • Problem-solving abilities
  • Goal setting
  • Project restructuring
  • Issue research
  • Continuous improvement
  • Team collaboration
  • Professional demeanor
  • Time management abilities
  • Problem-solving aptitude
  • Program evaluation
  • Interpersonal communication
  • Data analysis
  • Written communication
  • Idea development and brainstorming
  • Task prioritization
  • Reliability

Timeline

Supervisor

Ds Smith Packaging
12.2015 - Current

CNA

Delmarva Community Services
02.2007 - 12.2015

Line Lead/assistant Supervisor

Chespeake Builders
03.1998 - 07.2005

Diploma - English/Math

Colonel Richardson High

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Kevin A Jackson