Kevin Almon
Wellington,FL
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
10
10
years of professional experience
Work History
Front/ Lead Server
Gallagher's Steakhouse
Boca Raton, FL
08.2024 - Current
- Providing our guests the highest quality service that exceeds Gallaghers standards.
- Ensure customer satisfaction throughout the dining experience from cocktails to dessert. Providing bar and menu knowledge, basic marking, cleaning table maintenance to premium service standards like french serving and table side meal presentations.
- Facilitated seamless communication between kitchen staff and front-of-house team during service.
- Assisted in training new servers on Gallagher's service standards and menu offerings.
Food Program Coordinator and Distribution Manager
Restoration Bridge International
West Palm Beach, FL
08.2021 - 08.2024
- Managed the collection and average distribution of 10K to 80K pounds of food daily to families in need within the Palm Beach County area.
- Coordinated 5 direct reports and 10-40 volunteers during individual distributions from set up to breakdown of events
- Organized and maintained accurate records of food distribution for compliance tracking.
- Collaborated with community partners to identify and address local food insecurity issues.
- Coordinated logistics for transportation and storage of supplies for events and distributions.
Fine Arts Sales Manager
Jamali Gallery
Ft. Lauderdale, FL
03.2019 - 12.2019
- Art sales and negotiations. Facilitating the sale of artwork by building value and branding the artist
- Selected and organized art to be displayed at a gallery exhibition, ensure art is well represented and properly installed.
- Coordinated the handling, transportation, storage of artwork to maintain its preservation and safety.
- Developed and maintained relationships with clients to increase repeat business opportunities.
Sales/ Customer Service Associate
El Dorado Furniture
West Palm Beach, FL
02.2016 - 12.2019
- Greeted customers, answering questions on companies products and services.
- Assisted customers with product selection and provided tailored recommendations based on needs.
- Maintained a high level of product knowledge. Understanding the different product lines, features, benefits and effectively communicate options that best fits the customers needs.
- Responded promptly to customer inquiries via phone and email, resolving issues effectively.
Education
Associate of Science - Criminal Justice
Broward College
Fort Lauderdale, FLSkills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Exceptional communication
- Operational efficiency
- Employee training and development
- Relationship building
- Full service dining
- Guest relations management
Timeline
Front/ Lead Server
Gallagher's Steakhouse
08.2024 - Current
Food Program Coordinator and Distribution Manager
Restoration Bridge International
08.2021 - 08.2024
Fine Arts Sales Manager
Jamali Gallery
03.2019 - 12.2019
Sales/ Customer Service Associate
El Dorado Furniture
02.2016 - 12.2019
Associate of Science - Criminal Justice
Broward College