Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kevin Alvarez

Laredo

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Server

Texas Roadhouse
01.2020 - 09.2020
  • Showcased daily lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
  • Demonstrated exceptional multitasking skills during peak hours, accurately managing 10 Tables
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Server

Chili's Restaurant
02.2018 - 01.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Assistant Manager

Domino's Pizza
02.2016 - 11.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

High school diploma -

United South High School
Laredo, TX
08.2015

Skills

  • Food safety practices
  • Hospitality industry background
  • Point of sale expertise
  • Customer-focused food service
  • Skilled in data entry typing
  • Reliable professional commitment
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • High volume dining
  • Team collaboration
  • Suggestive selling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

Texas Roadhouse
01.2020 - 09.2020

Server

Chili's Restaurant
02.2018 - 01.2019

Assistant Manager

Domino's Pizza
02.2016 - 11.2018

High school diploma -

United South High School

Similar Profiles

CREATE PROFILE