Kevin Andrews
Chesterfield
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
20
20
years of professional experience
Work History
General Manager
Commonwealth Restoration Specialists
09.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Assisted in recruiting, hiring and training of team members.
- Oversaw all P&L while implementing a company budget.
Southern Region Division Operations Manager
Michael and Son Restoration
04.2015 - 09.2023
- Managed three offices(Richmond, Charlottesville, Virginia Beach)
- Proficient and timely AR collections / AP record tracking to keep P&L Budget low.
- Quote all jobs through Xactimate.
- Weekly sales training such as Randle Murphy and other.
- Meet with insurance carriers to promote Michael and son services.
- Converse and educate customers during the loss claim process.
- Supervised crews consisting of 10 restoration techs 1 estimator 4 salesman.
- Bi-weekly payroll processing
- Assist as consultants to the Northern Restoration Division of Michael and Son
- Head lead of mobile response team crew in times of Mass Natural disasters
- Conduct surveys and provide crawlspace conditioning estimates
- Daily sales reporting to corporate
Project Manager/ Large Loss Cordinator
Servpro of Montgomery
06.2012 - 04.2015
- Transported equipment throughout the US valued up 1 million dollars.
- Directed and coordinated the production of several jobs
- Quality control, analyzing production and ran crews of over 30 on large loss jobs
- Taking calls and reassuring customers of their importance and helping them through in understanding the process that is needed to ensure their will be back to normal in a timely manner
- Ensured that all the health and safety guidelines where followed
- Estimated cost and set quality standards
- Inspection of finished products for quality for customer safety and health when jobs were competed
- Made sure the job was produced on time and of good quality
- Planned and laid out to meet production and schedule requirements
- On call 24 hours a day 7 days a week
Crew Chief
Servpro of Chesterfield
11.2005 - 06.2012
- Handled Restoration and Duct cleaning jobs start to finish.
- Ensured that all the health and safety guidelines where followed
- Estimated cost and set quality standards
- Inspected finished products for quality for customer safety and health when jobs were completed
- Made sure the job was produced on time and of good quality
- Planned and laid out to meet production and schedule requirements
- On call 24 hours a day 7 days a week
Education
ECPI Technical College
High School -
Dinwiddie High School
01.2005
Skills
- 8 Years of sales training
- Organizational skills
- Hard Working
- Initiative to work with well others and independently
- Production procedures
- Fast learner
- General Manager Experience
- Operation manager experience
- Project manager experience
- Supervisor experience
- Adamant about making good products
- Accustomed to working in warm and cold environments
- Accustomed to working long hours
- Accustomed to working with equipment valued over 200k
- Xactimate
- DASH
- Contractor Connection
- AMRT Certification
- WRT Certification
- ASD Certification
- CDS Certification
- Restoration and Fire certification
- Red Vector training
- OSHA certified
- Bio & Odor Training
- CPR training
- Lead and asbestos awareness training
- HAAG Certification
- Strong knowledge of Microsoft Software, Word, Excel, Power Point
Timeline
General Manager
Commonwealth Restoration Specialists
09.2023 - Current
Southern Region Division Operations Manager
Michael and Son Restoration
04.2015 - 09.2023
Project Manager/ Large Loss Cordinator
Servpro of Montgomery
06.2012 - 04.2015
Crew Chief
Servpro of Chesterfield
11.2005 - 06.2012
ECPI Technical College
High School -
Dinwiddie High School
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