Kevin Andrews Jr
Ankeny,Iowa
Summary
Proven leader in hospitality management, adept at conflict resolution and staff management, significantly enhancing guest relations at Red Robin. Excelled in strategic planning and resource allocation, fostering strong stakeholder relationships. Skilled in hiring, ensuring quality consistency, and driving operational excellence.
Overview
11
11
years of professional experience
Work History
Front of House Manager
Red Robin
05.2013 - Current
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
Back of House Manager an Cook
Red Robin
05.2013 - Current
- Followed operational procedures and enforced product standards, quality and consistency.
- Organized stockroom for quick and safety-centered workflow and prepared for company inspections.
- Accepted merchandise and entered appropriate coding into company tracking system.
- Re-ticketed marked down items, maintained damaged item log and oversaw spot checks for quality consistency.
Education
GED -
DMACC
Des Moines, IA03.2011
Skills
- Guest Relations
- Conflict Resolution
- Staff Management
- Hiring
Timeline
Front of House Manager
Red Robin
05.2013 - Current
Back of House Manager an Cook
Red Robin
05.2013 - Current
GED -
DMACC
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