Kevin Anthony
Bryson,NC
Summary
I have worked in many backgrounds from truck driving, running heavy equipment, janitorial work, to managing a store. I pride myself in my work ethic and my ability to run equipment and do any task that is given to me. I am a respectful person, but I expect the same in return.
Overview
26
26
years of professional experience
Work History
Store Manager of Operations
Paws And Claws
04.2013 - Current
- Managed inventory, material handling, packaging, inventory control
- Completed point of sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Janitorial Worker
Swain County Schools
05.2011 - 05.2013
- Swept hard surface floors using broom or push broom dust mop.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Sanitized break area kitchen counters, tables and sinks.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Checked in and stocked inventory throughout facility.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Moved furniture for cleaning and set up for special events.
- Reported damages and hazardous conditions to management for further action.
- Reported vandalism or other damage to property to supervisor.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Owner/Operator
Discount Portable Toilets
03.1998 - 08.2010
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
- Prepared annual budgets with controls to prevent overages.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maximized load safety by balancing, securing, and weighing products.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Monitored and managed fuel consumption and expenses for management reporting.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
Swain County High School
Bryson City, NC06.1989
Skills
- Problem-Solving
- Opening and Closing Procedures
- Multitasking and Organization
- Flexible Schedule
- Process Improvements
- Strategic Thinker
- Work Planning and Prioritization
- Friendly and Positive
- Inventory Control
- Forklift Training
- Heavy equipment training
- Truck Driver / CDL (Class B) License
Timeline
Store Manager of Operations
Paws And Claws
04.2013 - Current
Janitorial Worker
Swain County Schools
05.2011 - 05.2013
Owner/Operator
Discount Portable Toilets
03.1998 - 08.2010
High School Diploma -
Swain County High School
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