Kevin Arrieta
Louisville,KY
Summary
Forward-thinking individual seeking an operations specialist position in a fast-paced environment. Where I will be able to utilize my organizational and leadership skills as well as my bilingual skills to build an inclusive, and diverse workforce. I will represent and uphold safety standards, as well as build professional relationships with customers and the community in a collaborative effort to drive high standards across the company’s operations.
Overview
6
6
years of professional experience
Work History
Front Line Supervisor
United Parcel Service, UPS
Louisville, KY
08.2018 - Current
- Work with upper management on a nightly basis to keep them up to date on all operational issues
- Coverage supervisor for multiple areas
- Mentor, train, and develop all new front line supervisors in my area
- Review trainings and develop a step by step program to properly train all new union employees
- Ensure front line supervisors and union employees are compliant in all certifications
- 1 month special assignment to assist in the hiring of Spanish employees
Sell Associate
Polo Ralph Lauren Factory Outlet
Simpsonville, KY
06.2017 - 08.2019
- Maintained customer satisfaction with quick and professional handling of product returns
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Solved customer challenges by offering relevant products and services
- Helped non english speaking costumers meet their needs
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
Education
High School Diploma -
Martha Layne Collins High School
Shelbyville, KY05.2018
Skills
Leader oriented
Time management
Delegation and Supervision
Retail Operations
Team Building and Motivation
Flexible Work Schedule
Customer Service Management
Recruitment and Training
Decision Making
Problem solving
Willingness to Learn
Positive and Upbeat
Adaptable to Changing Demands
Relationship Building
Employee Training
Work Ethic
Critical Thinking
Languages
Spanish
Native or Bilingual
Timeline
Front Line Supervisor
United Parcel Service, UPS
08.2018 - Current
Sell Associate
Polo Ralph Lauren Factory Outlet
06.2017 - 08.2019
High School Diploma -
Martha Layne Collins High School