Kevin Avila
Winnetka,CA
Summary
Highly motivated individual, seeking to obtain a great position within the Medical field with a growing potential and great advancement. Bilingual (Spanish & English) Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Dynamic Lot Porter offering years of experience supporting sales while arranging and maintaining the lot. Expert in moving items and maintaining records of customers through system. Successful at greeting customers by offering to assist with sales needs or questions. Driven to deliver excellent customer service by communicating clients' requests to teammates. Capable Lot Porter with over years of hands-on experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry level position, Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Merchandiser
WSS Warehouse Shoe Sale
2017.09 - 2017.12
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Detailer
Fashion Square Car Wash
2018.05 - 2018.12
- Washed cars and trucks daily for auto dealership.
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
Server
Ayce Gogi
2019.04 - 2019.09
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Porter
Russell Westbrook
2019.12 - 2020.02
- Customer Service help by greeting customers
- Provide friendly customer service to shoppers, manage various tasks daily to ensure great customer service and that our operations run smoothly and Trailer driver
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
Head Porter
Alfa Romeo Van Nuys
2022.08 - 2023.09
- Developed strong relationships with guests, anticipating their needs and providing personalized service.
- Coordinated transportation services for guests, including valet parking arrangements and car rentals, resulting in seamless travel experiences.
- Assisted in training new porters, ensuring consistent quality of service across the team.
- Notified front desk manager of any guest issues in need of additional attention.
- Worked closely with security teams to handle emergencies or disruptive incidents professionally while maintaining guest safety.
- Maintained a clean and welcoming lobby area, contributing to an exceptional first impression for guests.
Cashier
Santa Monica Pier
2017.02 - 2017.09
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Service Porter
Galpin Ford
2021.01 - 2021.11
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
- Demonstrated commitment through impeccable attendance and quality performance.
- Contributed to positive customer experiences by providing shuttle transportation when necessary.
Detailer /Lot Porter
Honda Of Reseda
2023.10 - 2024.04
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily for auto dealership.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
- Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Test drove vehicles and reported identified issues to management.
- Refilled gas tanks and documented fluid levels.
- Removed dirt and debris from vehicle and equipment interiors.
- Utilized high-pressure washers to clean vehicles and equipment.
- Applied wax and sealants to exterior of vehicles and equipment.
- Polished windows and mirrors of vehicles and equipment.
- Maintained records of cleaning activities.
Education
Certified Medical Assistant -
Concorde Career College
04.2024
Associate of Arts - Photography Editor
Los Angeles Career College
North Hollywood, CA06.2019
High School Diploma -
Van Nuys High School
Van Nuys, CA06.2018
Skills
- Medical Terminology
- Audiometer
- Microsoft Office
- Spirometer
- CPR Certified
- Universal Precautions
- Minor Surgical Experience
- Vital Sings
- Patient Charting
- Electrocardiographs
- Injections
- Correspondence
- Venipuncture
- Type 30 wpm
- HIPAA Certified
- Specimen Collection
- First Aid
- ICD-9 Coding
- Medical Supply Inventory Control
- Urinalysis
- Insurance and billing Collections
- Medical practice Management
- CPT Codes
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Friendly and outgoing
- Pricing and shelf labeling
- Reliable and punctual
- Stock Rotation
- Strong Work Ethic
- Problem-Solving
- Clean Driving Record
- Customer Assistance
- Patience and Empathy
- Reliability and punctuality
- Patience and composure
- Customer Satisfaction
References Available
Laura Garcia - Management - 661-904-0518
Destiny Orozco - Management - 818-554-6318
Axel Garcia - Management - 818-747-9311
Jeovany Silva - Mentor - 818-317-9629
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Detailer /Lot Porter
Honda Of Reseda
2023.10 - 2024.04
Head Porter
Alfa Romeo Van Nuys
2022.08 - 2023.09
Service Porter
Galpin Ford
2021.01 - 2021.11
Porter
Russell Westbrook
2019.12 - 2020.02
Server
Ayce Gogi
2019.04 - 2019.09
Detailer
Fashion Square Car Wash
2018.05 - 2018.12
Merchandiser
WSS Warehouse Shoe Sale
2017.09 - 2017.12
Cashier
Santa Monica Pier
2017.02 - 2017.09
Certified Medical Assistant -
Concorde Career College
Associate of Arts - Photography Editor
Los Angeles Career College
High School Diploma -
Van Nuys High School
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