Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Bante Rivera

Joliet,IL

Summary

Highly-motivated individual with a strong work ethic, adaptability and exceptional interpersonal skills seeking new challenges in a professional environment.

Overview

6
6
years of professional experience

Work History

Caregiver

Addus Home Health Care
Lewiston, ID
06.2023 - 09.2024
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Transported clients to doctor appointments and other errands.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Maintained accurate records of services provided, changes in client condition, medications and other pertinent information.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Monitored vital signs including blood pressure, temperature and pulse rate.

Package Handler

UPS
Lewiston, ID
06.2023 - 09.2024
  • Loaded and unloaded packages from tractor trailers and delivery vehicles.
  • Organized packages according to type, size, destination, and other specifications.
  • Labeled parcels accurately according to company guidelines.
  • Reported any damaged items to supervisors immediately upon discovery.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.

Glass Laborer

Manko Window Systems
Manhattan, KS
01.2023 - 06.2023
  • Operated pallet jacks to transport materials, supplies, and glass units.
  • Performed physical activities requiring heavy lifting, walking, and standing for long periods of time.
  • Maintained a clean and safe working environment by removing debris from work area during downtime and prior to completion of work shift.
  • Understood and followed oral and written instructions.

Hotel Manager

American Hotels LLC
Manhattan, KS
09.2021 - 12.2022
  • Handled guest complaints professionally and efficiently.
  • Inspected hotel rooms and public spaces to determine cleanliness and need for room updates.
  • Administered new hire paperwork and maintained employee files.
  • Coordinated weekly staff schedule to accommodate ongoing and seasonal needs of hotel.
  • Managed labor and property expenses to achieve maximum flow-thru to bottom line.
  • Managed budget and expenditures, supplies and renovations and drove operations to meet sales and profit margins.
  • Oversaw reservations received from direct calls and provided room availability information.
  • Conducted routine meetings with front desk and housekeeping personnel to discuss arrivals, special requests and operational challenges.
  • Evaluated current and planned occupancy levels, seasonal trends and upcoming special events to determine room pricing and availability
  • Negotiated rates with corporate entities related to extended stay contracts.

Operations Manager

Noble Hospitality
Manhattan, KS
06.2020 - 09.2021
  • Managed scheduling, training and inventory control.
  • Hired and trained team members on customer relations and customer service.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Addressed customer concerns with suitable solutions.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.

Hotel Night Auditor

Marcus Whitman Hotel
Walla Walla, WA
10.2018 - 05.2020
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Checked auditing discrepancies by reconciling cash drop and credit card transactions.
  • Ran end-of-day computer functions and closed out reports, submitting details to the Front Office Manager for review.
  • Documented wake-up requests and set up automatic calls in system.
  • Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
  • Completed nightly updates to hotel rates and individual room charges.

Caregiver

Valley Residential Services
Walla Walla, WA
09.2018 - 05.2020
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted with meal planning to meet nutritional needs and plans.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Followed safe lifting and transferring techniques to transport residents.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Assisted clients with maintaining good personal hygiene.
  • Recorded client status progress and challenges in logbooks and reports.

Education

High School Diploma -

Jubilee Christian Academy
Prescott, WA
09-2011

Skills

  • Bilingual - fluent in Spanish and English (oral and written)
  • Time Management
  • Attention to Detail
  • Willingness to Learn
  • Customer Service

Timeline

Caregiver

Addus Home Health Care
06.2023 - 09.2024

Package Handler

UPS
06.2023 - 09.2024

Glass Laborer

Manko Window Systems
01.2023 - 06.2023

Hotel Manager

American Hotels LLC
09.2021 - 12.2022

Operations Manager

Noble Hospitality
06.2020 - 09.2021

Hotel Night Auditor

Marcus Whitman Hotel
10.2018 - 05.2020

Caregiver

Valley Residential Services
09.2018 - 05.2020

High School Diploma -

Jubilee Christian Academy

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Kevin Bante Rivera