Kevin Barber
CORALVILLE,IA
Summary
Proven sales leader with a track record of enhancing client satisfaction and expanding customer bases at Hoffman Enclosures and SMC Pneumatics. Specializes in relationship building and complex problem-solving, driving revenue growth through strategic upselling and effective customer service. Skilled in product knowledge and interpersonal communication, consistently fostering trust-based partnerships for sustained success. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
26
26
years of professional experience
Work History
Hoffman Sales Rep
Hoffman Enclosures
2011.05 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
SMC Sales Rep
SMC Pneumatics
2007.02 - 2011.04
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Representative
Hoffman Enclosures
2003.02 - 2007.02
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Branch Manager
Iowa Bearing Company
1998.04 - 2003.02
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Resolved various issues impacting sales management and business operations.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
Education
Bachelor of Arts - Teacher
Northern Iowa University
Cedar Falls, IA12.1986
Skills
Customer Service
Customer Relations
Customer Relationship Building
Interpersonal communication skills
Relationship Building
Product and service knowledge
Complex Problem-Solving
Timeline
Hoffman Sales Rep
Hoffman Enclosures
2011.05 - Current
SMC Sales Rep
SMC Pneumatics
2007.02 - 2011.04
Sales Representative
Hoffman Enclosures
2003.02 - 2007.02
Branch Manager
Iowa Bearing Company
1998.04 - 2003.02
Bachelor of Arts - Teacher
Northern Iowa University
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