Kevin Barber
CORALVILLE,IA
Summary
Proven sales leader with a track record of enhancing client satisfaction and expanding customer bases at Hoffman Enclosures and SMC Pneumatics. Specializes in relationship building and complex problem-solving, driving revenue growth through strategic upselling and effective customer service. Skilled in product knowledge and interpersonal communication, consistently fostering trust-based partnerships for sustained success. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
26
26
years of professional experience
Work History
Hoffman Sales Rep
Hoffman Enclosures
Eastern Iowa
05.2011 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
SMC Sales Rep
SMC Pneumatics
Eastern Iowa
02.2007 - 04.2011
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Representative
Hoffman Enclosures
Eastern Iowa
02.2003 - 02.2007
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Branch Manager
Iowa Bearing Company
Davenport, IA/Cedar Rapids, IA
04.1998 - 02.2003
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Resolved various issues impacting sales management and business operations.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
Education
Bachelor of Arts - Teacher
Northern Iowa University
Cedar Falls, IA12.1986
Skills
Customer Service
Customer Relations
Customer Relationship Building
Interpersonal communication skills
Relationship Building
Product and service knowledge
Complex Problem-Solving
Timeline
Hoffman Sales Rep
Hoffman Enclosures
05.2011 - Current
SMC Sales Rep
SMC Pneumatics
02.2007 - 04.2011
Sales Representative
Hoffman Enclosures
02.2003 - 02.2007
Branch Manager
Iowa Bearing Company
04.1998 - 02.2003
Bachelor of Arts - Teacher
Northern Iowa University