Kevin Barnett
Poplar Grove,IL
Summary
Seasoned Operations Manager and talented leader with 32 years of management experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity.
I bring solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
I have a successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvements.
I'm a problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I'm determined to cut costs without impacting quality of products and services. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
In my management roll, my teams and I have managed a $2.8 - $3M a week division of the company. I managed 221 routes, 28 managers/supervisors, 235 DSD drivers, 32 IO drivers and 63 shippers.
I've streamlined the routes to make them run more efficient and cost effective. I would evaluate deliveries, load size, mileage and hours worked. I was able to eliminate over 30 routes in the past several years, saving the company over $2.5M a year and still leaving room for growth.
I've changed the way the drivers collected outstanding balances. By retraining the managers, supervisors and drivers on how to collect, in a short period of time we were able to get our outstanding balances down from a little over $900k to just under $600k a week. With this decrease it enable the company to have more weekly cash flow.
Overview
39
39
years of professional experience
Work History
Depot Operations Manager
Alpha Baking Company
Chicago, IL
01.2023 - 12.2023
- Supervised operations staff and kept employees compliant with company policies and procedures productivity and performance metrics.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Managed inventory and operations to achieve timely and accurate delivery of goods and services.
- Increased profit by streamlining operations.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity.
- In my management roll, I have managed $2.8 - $3M a week division of the company. I managed 221 routes, 28 managers/supervisors, 235 DSD drivers, 32 IO drivers and 63 shippers.
- I've changed the way the drivers collected outstanding balances. By retraining the managers, supervisors and drivers on how to collect.
Depot Manager
Alpha Baking Company
Chicago, IL
01.2020 - 01.2023
- In my management roll, I have managed a $625k - $700k a wk depot of the company.
- I managed 40 routes, 5 manages/supervisors, 32-DSD drivers, 7-IO drivers and 12 shippers.
- Same as the Depot Operations position at a smaller scale.
Route Supervisor
Alpha Baking Company
Chicago, IL
01.1999 - 01.2020
- I scheduled weekly, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
- I would conduct driver ride-along and observations to evaluate and improve driver performance.
- I would visit customers and customer sites to evaluate and resolve safety issues.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
- I oversaw driver and laborer time and attendance to minimize overtime, ascertain drivers did not exceed limits established by regulatory agencies, and implemented attendance policies.
- I monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
Route Vacation Driver
Alpha Baking Company
Chicago, IL
03.1996 - 01.1999
- I I followed all relevant traffic laws and safety regulations.
- I maintained professional and friendly demeanor during deliveries to uphold company reputation.
- I would have anywhere 30 to 70 stops daily, delivered goods and products to customer on time and in excellent condition.
- I followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- I would complete routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- I would obtain signatures from customers upon delivery of goods when needed.
- I drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Upheld high standards of professionalism and discretion when working with value clients.
Operations Manager
Shefield Systems/Us Communications/Total Communica
Alsip, IL
01.1988 - 03.1996
- Supervised operations staff and kept employees compliant with company policies and procedures.
- I would schedule installations, coordinate with the local phone company and make sure the equipment is on hand for the installations.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Increased profit by streamlining operations.
- I would monitor phone activities and schedule a service tech on all low activity phones.
- Trained new employees on proper protocols and customer service standards.
- I would route and scedule all payphone collections.
- Monitored daily cash discrepancies.
Payphone Installer
Shefield Systems/Us Communications/Total Communica
Chicago, IL
01.1985 - 01.1988
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new business construction sites.
- Calculated materials and time needed for each job.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Worked with diverse types of weather and ground conditions.
- Laid out materials and system components to prepare for installation.
Education
High School Diploma -
Mather High School
Chicago, IL06.1984
Skills
- Logistics Oversight
- P&L Management
- Performance Monitoring
- Process Improvement
- Inventory Management
- Organizational Management
- Delegation
- Operations Oversight
- Revenue Generation
- MS Office
- Problem-Solving
- Operations Management
- Distribution Center Management
- Logistics Management
- Inventory Control
Timeline
Depot Operations Manager
Alpha Baking Company
01.2023 - 12.2023
Depot Manager
Alpha Baking Company
01.2020 - 01.2023
Route Supervisor
Alpha Baking Company
01.1999 - 01.2020
Route Vacation Driver
Alpha Baking Company
03.1996 - 01.1999
Operations Manager
Shefield Systems/Us Communications/Total Communica
01.1988 - 03.1996
Payphone Installer
Shefield Systems/Us Communications/Total Communica
01.1985 - 01.1988
High School Diploma -
Mather High School