Seasoned Operations Manager and talented leader with 32 years of management experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity.
I bring solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
I have a successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvements.
I'm a problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I'm determined to cut costs without impacting quality of products and services. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
In my management roll, my teams and I have managed a $2.8 - $3M a week division of the company. I managed 221 routes, 28 managers/supervisors, 235 DSD drivers, 32 IO drivers and 63 shippers.
I've streamlined the routes to make them run more efficient and cost effective. I would evaluate deliveries, load size, mileage and hours worked. I was able to eliminate over 30 routes in the past several years, saving the company over $2.5M a year and still leaving room for growth.
I've changed the way the drivers collected outstanding balances. By retraining the managers, supervisors and drivers on how to collect, in a short period of time we were able to get our outstanding balances down from a little over $900k to just under $600k a week. With this decrease it enable the company to have more weekly cash flow.