Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Barragan Salazar

Lompoc,CA

Summary

Front End Supervisor with experience delivering superior level of customer service to guests and prospective guests. Proven to run front desk, keep customers satisfied and resolve any conflicts. Technically-savvy, friendly, punctual and always prepared for any challenge. In-charge of cash office procedures and looking into missing money and all cash reports,

Overview

5
5
years of professional experience

Work History

Front End Supervisor

Walmart
Lompoc, CA
04.2023 - Current
  • Trained new employees in customer service techniques and store policies.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
  • Monitored cash register transactions to ensure accuracy and compliance with company policies.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Supervised the proper maintenance of all equipment used at the checkout area.
  • Developed weekly reports detailing front-end activity, such as sales volume, number of transactions, average transaction size.
  • Established key performance indicators for front end personnel and monitored progress against them regularly.

Homelines Department Manager

Walmart
Lompoc, CA
09.2021 - 03.2023
  • Developed strategies to increase customer satisfaction and loyalty.
  • Monitored inventory levels to ensure adequate stock availability for customers.
  • Provided feedback on employee performance reviews in order to facilitate their development.
  • Oversaw daily operations of the Homelines Department, including hiring and training personnel.
  • Coordinated with other departments to ensure smooth flow of merchandise from suppliers to stores.
  • Identified areas of improvement within the department's operations and implemented solutions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.

Cashier

Walmart
Lompoc, CA
08.2020 - 09.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Fast Food Team Leader

Orcutt Burgers
Lompoc, CA
07.2019 - 07.2020
  • Assisted in the training of new team members to ensure proper food safety and customer service.
  • Provided leadership and guidance to team members, ensuring tasks were completed efficiently and effectively.
  • Resolved customer complaints with professionalism and empathy.
  • Managed inventory levels by ordering necessary supplies as needed.
  • Ensured all employees followed company policies, procedures, and health regulations at all times.
  • Provided support to fellow team members when needed during busy periods.
  • Communicated effectively with management regarding operations issues or concerns.

Fast Food Worker

Orcutt Burgers
Lompoc, CA
04.2019 - 07.2020
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Kept customer and food preparation areas clean and well-organized.
  • Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
  • Restocked supplies such as napkins, condiments for the convenience of customers.
  • Served orders to customers at windows, counters and tables.
  • Operated cash register to process customer payments accurately and efficiently.

Education

High School Diploma -

Cabrillo High School
Lompoc, CA
06-2020

Skills

  • File Management
  • Administrative Support
  • Cash Counting
  • Customer Service
  • Time Management
  • Problem-Solving Skills
  • Administrative Skills
  • Listening Skills
  • Opening and Closing Procedures
  • Staff Management
  • Cash Handling
  • Cash Register Operation
  • Fluent in English and Spanish
  • Cash Handling Accuracy

Languages

English
Professional
Spanish
Professional

Timeline

Front End Supervisor

Walmart
04.2023 - Current

Homelines Department Manager

Walmart
09.2021 - 03.2023

Cashier

Walmart
08.2020 - 09.2021

Fast Food Team Leader

Orcutt Burgers
07.2019 - 07.2020

Fast Food Worker

Orcutt Burgers
04.2019 - 07.2020

High School Diploma -

Cabrillo High School

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Kevin Barragan Salazar