Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Barton

Des Moines,IA

Summary

Proven track record of enhancing customer satisfaction and team efficiency, notably at Wal Mart. I consistently exceed performance goals. My dedication to customer service and teamwork has been recognized, contributing to a positive and productive work environment.

Overview

28
28
years of professional experience

Work History

Online Pickup & Delivery Associate

Wal Mart
08.2023 - 06.2024
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

CAP 1 Associate/Fresh Produce Team Member

Wal Mart
06.2018 - 08.2023
  • Enhanced customer satisfaction by providing efficient and accurate inventory management.
  • Demonstrated strong attention to detail while performing daily price changes, ensuring accuracy and consistency throughout the store.
  • Provided excellent customer service, resolving concerns promptly and professionally.
  • Ensured product freshness by rotating stock regularly and removing expired items according to company guidelines.
  • Managed high-volume workload during peak times while maintaining a high level of accuracy in task completion.

Convenience Store Clerk

Casey's General Store
05.2009 - 01.2018
  • Maintained a clean and organized store environment for an improved shopping experience.
  • Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
  • Complied with company guidance and state and federal laws to control sales of tobacco and alcohol.
  • Handled customer complaints professionally, resolving issues quickly to maintain positive relationships with patrons.

Cash Vault Teller

Bankers Trust
01.2004 - 05.2009
  • Facilitated smooth operations during peak periods by effectively prioritizing tasks based on transaction volume and deadlines.
  • Demonstrated exceptional attention to detail while handling large volumes of cash, ensuring accurate totals.
  • Achieved successful completion of annual compliance review through adherence to bank policies and regulatory requirements related to the handling of currency in a secure environment.
  • Assisted in training new employees on cash vault procedures, contributing to a knowledgeable workforce that could handle increased transaction volume.
  • Supported management in maintaining adequate cash levels within the vault, minimizing shortages or overages.
  • Enhanced accuracy by diligently counting and verifying cash deposits from various sources.
  • Improved efficiency with regular maintenance and operation of high-speed currency counting machines.
  • Assisted in reducing discrepancies by accurately recording cash transactions and preparing daily reports.
  • Maintained strict confidentiality of bank records and client information.
  • Fostered trust among customers by consistently maintaining confidentiality of sensitive financial information.
  • Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.

Cash Vault Teller

Wells Fargo & Company
09.1997 - 06.2000
  • Demonstrated exceptional attention to detail while handling large volumes of cash, ensuring accurate totals.
  • Facilitated smooth operations during peak periods by effectively prioritizing tasks based on transaction volume and deadlines.
  • Prevented potential losses by identifying counterfeit currency during daily cash processing tasks.
  • Collaborated with team members to streamline processes, improving overall operational effectiveness.
  • Assisted in reducing discrepancies by accurately recording cash transactions and preparing daily reports.
  • Enhanced accuracy by diligently counting and verifying cash deposits from various sources.
  • Assisted in training new employees on cash vault procedures, contributing to a knowledgeable workforce that could handle increased transaction volume.
  • Reduced errors in transaction processing through meticulous data entry when updating client accounts or creating new records.
  • Achieved successful completion of annual compliance review through adherence to bank policies and regulatory requirements related to the handling of currency in a secure environment.

Bank Teller

Wells Fargo & Company
09.1997 - 06.2000
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Processed customer transactions promptly, minimizing wait times.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.

Sales Associate

Sears
08.1996 - 09.1997
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Associate of Science - Respiratory Therapy

Des Moines Area Community College
Ankeny, IA

No Degree - Pharmacy

Drake University
Des Moines, IA
08.1995

High School Diploma -

East High School
Des Moines, IA
05.1995

Skills

  • Loading and unloading
  • Package handling
  • GPS Navigation
  • Deadline Adherence
  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Service
  • Dependable and reliable

Timeline

Online Pickup & Delivery Associate

Wal Mart
08.2023 - 06.2024

CAP 1 Associate/Fresh Produce Team Member

Wal Mart
06.2018 - 08.2023

Convenience Store Clerk

Casey's General Store
05.2009 - 01.2018

Cash Vault Teller

Bankers Trust
01.2004 - 05.2009

Cash Vault Teller

Wells Fargo & Company
09.1997 - 06.2000

Bank Teller

Wells Fargo & Company
09.1997 - 06.2000

Sales Associate

Sears
08.1996 - 09.1997

Associate of Science - Respiratory Therapy

Des Moines Area Community College

No Degree - Pharmacy

Drake University

High School Diploma -

East High School

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