Kevin Batres
Stockton,CA
Summary
Versatile team member experienced in retail operations and inventory management. Known for effective communication and relationship-building skills, consistently increasing customer satisfaction and supporting new team members in achieving personal and store goals.
Overview
8
8
years of professional experience
Work History
Team Member
Quick Quack Car Wash
Stockton, CA
02.2022 - Current
- Supported the store leader in organizing training to boost performance on KPIs such as Soci, making it more comfortable for our newer TMs to receive reviews for our store. Increased OSAT by 10% in days by building strong member relationships, and encouraging survey completion
- Coached 2412 new TMs on store operations, emphasizing adherence to company standards on sales
- Increased store conversion month to month by achieving personal goals and fostering improvements among peers
Item Sorter
Amazon
Stockton, CA
11.2021 - 03.2022
- Scanned, tracked, and verified inventory using handheld scanners and warehouse management software
- Worked efficiently alongside conveyor and sorting machinery to maintain high-speed throughput in a fast-paced environment
- Maintained compliance with safety procedures while meeting daily productivity
Lumber department
LOWES
Stockton, CA
03.2018 - 09.2019
- Efficiently manage flat stack inventory, ensuring accurate organization and stock rotation
- Assist customers with loading large or heavy purchases into vehicles
- Provide custom wood-cutting services as requested by customers
Package Handler
UPS
Lathrop, CA
10.2017 - 11.2017
- Accurately selected products from designated locations based on customer orders
- Operated barcode scanners to efficiently pick and organize items into carts and trailers
- Monitored chute operations, promptly addressing any blockages or jams
Education
Associate of Arts - Humanities And Social Sciences
San Joaquin Delta College
Stockton, CA05-2023
Highschool Diploma -
Cesar Chavez High School
Stockton, CA05.2016
Skills
- Detail oriented
- Versatile
- Poised Under Pressure
- Forklift certified
- Resourceful
Timeline
Team Member
Quick Quack Car Wash
02.2022 - Current
Item Sorter
Amazon
11.2021 - 03.2022
Lumber department
LOWES
03.2018 - 09.2019
Package Handler
UPS
10.2017 - 11.2017
Associate of Arts - Humanities And Social Sciences
San Joaquin Delta College
Highschool Diploma -
Cesar Chavez High School