PHP/SQL
Kevin Battey
Analyst
Denver,CO
Summary
Results-driven Sales Compensation Analyst with expertise in data mining and analytics at Comcast. Proven track record in streamlining commission processes and enhancing reporting efficiency. Strong leadership skills demonstrated through managing vendor relationships and teams. Adept at utilizing Alteryx and Tableau to drive performance improvements and support strategic decision-making.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sales Compensation Analyst 3
Comcast Residential - Sales and Marketing
01.2019 - Current
- Developed One Retail goal setting methodology while simultaneously creating streamlined process using Alteryx
- Supported 2026 Comp Redesign both with AGI and internal teams by modeling multiple compensation plans
- Sales and Marketing SCA3 for Retail, managing company-wide goal processes and ad-hoc reporting/analytics
- Sales and Marketing SCA2 for Care & Onboarding, including Reporting, Validating and Submitting Commissions for 1700+ Employees
- Main SME and point of contact for the transition of Care & Onboarding from OneComp to COINS
- Transitioned Care and Onboarding Commission Operations from Finance to the Sales and Marketing Team
- Created a Care Vendor Commission workflow, both migrating from West-BIS and taking over monthly responsibilities, ultimately transitioning to COINS
- Developed Tableau Reporting and Alteryx Processes to streamline Care & Onboarding Reporting and Commission Processes
- Assisted with Indirect Inquiry Processing and developed an Alteryx process to identify Cancel/ReKey Inquiries
- Supported various facets of the Sales and Marketing team, including CAR Goal Processing, Incentive Setup and Reporting, and Payment Services
- Knowledgeable in Comcast Databases (NDW/NRD+), OneComp, InfoQuest, Alteryx and Tableau
Director, Campus Operations
Zenith Education Group – Formerly Corinthian Colleges Inc.
01.2010 - 01.2018
- Managed vender-relationships with Outbound/Inbound Contact Center vendors supporting all aspects of the Client's services including Training, Reporting, Quality Assurance and Operations
- Oversaw a Workforce Management Group of up to 12 employees, including three years managing two work from home employees
- Designed/Developed/Implemented/Maintain a complex Campaign Management system to generate daily dialing and SMS lists that comply with all regulatory concerns while maximizing contact and success rates
- Supported the business by monitoring all dialing campaigns and Agent activity in real-time as well as reporting hourly and daily metrics for 350+ Agents split between two Contact Centers across the US
Application Developer
The Press-Enterprise
01.2000 - 01.2010
- Maintained the Sales and Marketing databases and programs
- Responsible for back-end report generation focusing on Sales/Marketing performance.
- Performed Search Engine Optimization tasks and metrics reporting
- Supported Web Site content operations, article posting, video editing, photo uploads
Education
Mt San Jacinto Junior College, Computer Science
01.1996 - 01.2000
Skills
Data mining
Reporting
Data analysis
Modeling
Solution implementation
Teamwork
Problem-solving
Quota setting
Team management
Leadership skills
Software
Excel
Alteryx
Power Point
Photoshop
Tableau
Visio
Certification
Noble - Harmony, Composer, ShiftTrack Plus (IVR/WFM Software)
Timeline
Sales Compensation Analyst 3
Comcast Residential - Sales and Marketing
01.2019 - Current
Director, Campus Operations
Zenith Education Group – Formerly Corinthian Colleges Inc.
01.2010 - 01.2018
Application Developer
The Press-Enterprise
01.2000 - 01.2010
Mt San Jacinto Junior College, Computer Science
01.1996 - 01.2000