Summary
Overview
Work History
Timeline
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Kevin Beaver

Yorba Linda,CA

Summary

I am looking to join a successful Hospitality Company to continue and grow my career in the hospitality field. A hospitality professional with over 10 years of experience in the Hotel Industry. Very purposeful driver with experience in managing all departments within a hotel including, Front Office, Housekeeping, Engineering, Banquets, other Food & Beverage Outlets and Sales & Marketing, along with strong Revenue Management skills. Extremely analytical, hands-on management style.

Overview

20
20
years of professional experience

Work History

Director of Operations/AGM

The Viv Hotel
09.2020 - 03.2023
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Analyzed customer feedback and identified areas for improvement to drive business success.

Director of Food & Beverage

Embassy Suites, Hilton
04.2018 - 04.2020
  • Responsible for a team of Managers and associates
  • Provide direction and development of all Food & Beverage staff and Supervisors
  • Manage all inventories to ensure adequate supply to meet the demands of our business and to control our costs
  • Continuously look for ways to improve upon current procedures and results
  • Accomplishments:
  • During the first year, reduced expenses and ended the year with a profit of 36% compared to a budget of 28%
  • During the second year we ended with a profit of 32% compared to a budget of 32%
  • Customer satisfaction scores in all my departments have been 5 to 10 points above the brand average.

Director of Food & Beverage

Magnolia Hotel Downtown
01.2017 - 12.2017
  • Responsible for a team of Managers and associates
  • Provide direction and development of all Food & Beverage staff and Supervisors
  • Manage all inventories to ensure adequate supply to meet the demands of our business and to control our costs
  • Continuously look for ways to improve upon current procedures and results
  • Accomplishments:
  • Hired new Chef and Outlet Manager
  • The new Chef has cleaned and reorganized the
  • Kitchen to improve storage and workflow
  • We improved the city health inspection from a score of 70 to a score of 87
  • We have now built a good AM server staff with the goal of reaching a score of 8.75 on our guest surveys
  • We have also made several equipment improvements in the Kitchen and Bar equipment.

Director of Housekeeping

Magnolia Hotel Downtown
03.2015 - 01.2017
  • Responsible for a team thirty-three associates
  • Provide training and development of all housekeeping staff and Supervisors
  • Manage all inventories to ensure adequate supply to meet the demands of our business
  • Continuously look for ways to improve upon current procedures and results
  • Accomplishments:
  • Kevin Beaver
  • Hospitality Professional
  • Cell: 469-740-2418
  • Passed all Top to Bottom inspections
  • During this time, we improved the guestroom cleanliness score to 9.3
  • Increased Room Attendant Productivity while still maintaining and increasing the cleanliness scores of the Hotel.

Director of Housekeeping

Sheraton Uptown Albuquerque
01.2012 - 01.2015
  • Responsible for a team forty-four associates
  • Provide training and development of all housekeeping staff and Supervisors
  • Established on-going Carpet Care Program and
  • Deep Clean Program
  • Manage all inventories to ensure adequate supply to meet the demands of our business
  • Continuously look for ways to improve upon current procedures and results
  • Accomplishments:
  • Passed Quality Assurance inspection on the first inspection in 2013
  • This was the first time in a decade that the hotel had passed on the first run
  • Our hotel had the highest QA
  • Score for 2013 North American Division of Sheraton Hotels
  • Establish training programs that include cross training all Housekeeping Team Members and cross training some in other departments
  • Increased Room Attendant Productivity while still maintaining and increasing the cleanliness scores of the Hotel
  • Trained and developed one Supervisor that has now moved on and became an Executive
  • Housekeeper
  • IT Support and CDBG Administrator

Administrator

01.2010 - 01.2011
  • Learned how to be Community Development Block Grant, while employed at Meramec Regional Planning Commission
  • Also, was responsible for all IT Support for 2 Networks, Email Server, forty-five workstations, Phone System and all copiers and printers
  • Accomplishments:
  • Helped several communities with the process of improving their communities via Water
  • System Improvements, Bridge building, Nursing home additions and building of Fire
  • Stations
  • Converted from Symantec Endpoint Protection to Kaspersky Business Security
  • Protection
  • Kevin Beaver
  • Hospitality Professional
  • Cell, 469-740-2418

Hotel Manager

Ramada Reno Hotel & Casino
01.2008 - 01.2010
  • Given the opportunity to be Hotel Manager of Holiday Inn Hotel and Casino in Reno,
  • NV
  • Responsibilities included managing day to day operations Front Desk, Bell Staff and Transportation, Housekeeping, Laundry, Engineering and Sales and Marketing
  • Also, Maintenance and Housekeeping of Casino
  • Held pre-shift meetings with all departments
  • Ensure that the Check-in Check-Out process follows all brand procedures through training and on-going roll playing
  • Daily inspections of Guest Rooms and all hotel areas to ensure that Hotel is at its best daily
  • Coaching and Mentoring of Managers and staff to provide on-going training and development of the 105 Team Members
  • Setting Career paths for individual Team Members
  • 299 Room Full-service properties with over 10,000sq ft of banquet space
  • Accomplishments:
  • Gaming permit in the State of Nevada as an Officer of Casino
  • Goal set to re-brand Hotel
  • Final selection was Ramada
  • Had the best ROI for Hotel
  • Goals set to bring back corporate business that had left the hotel previously
  • We did and gained consistent government business
  • Converted hotel to Fidelio Opera and renovated the property to the specs set forth by
  • Ramada Hotels
  • Responsible for all forecasting and budgets for entire hotel.

Director of Housekeeping/Director of Banquets

Embassy Suites Hotel & Spa
01.2005 - 01.2008
  • Given opportunity to open a new hotel from the ground up as Director of Housekeeping
  • After two years as Housekeeper, I was asked to take over the Banquet Department
  • Both
  • Housekeeping and Banquets had 65 Team Members each
  • For approximately three months I directly managed all 130 Team Members
  • Accomplishments:
  • Opened hotel as Director of Housekeeping
  • Passed all QA Inspections with 100% scores in Cleanliness, My Successor that I trained continued same excellence for four more years
  • Developed and implemented detailed Banquet training program
  • Developed the budget for Housekeeping and the entire Food & Beverage Department during tenure

Front Office

the River
01.2003 - 01.2005
  • Responsibilities included overseeing and developing the, , Housekeeping,
  • Engineering, and all Food & Beverage outlets
  • 234 All suite property with over 15,000sq ft
  • Of Banquet Space
  • Accomplishments:
  • Developed an Executive Housekeeper, Banquet Manager, and an Assistant Executive
  • Housekeeper
  • Critical role in moving the Hotels ranking from 145 out of 153 to 45 during tenure at the hotel
  • Passed Hiltons Quality Assurance Inspections during my tenure
  • My first inspection was my first day of employment
  • This inspection did not pass
  • Critical role delivering exemplary service to help maintain Corporate Contracts and gain new accounts.

Timeline

Director of Operations/AGM

The Viv Hotel
09.2020 - 03.2023

Director of Food & Beverage

Embassy Suites, Hilton
04.2018 - 04.2020

Director of Food & Beverage

Magnolia Hotel Downtown
01.2017 - 12.2017

Director of Housekeeping

Magnolia Hotel Downtown
03.2015 - 01.2017

Director of Housekeeping

Sheraton Uptown Albuquerque
01.2012 - 01.2015

Administrator

01.2010 - 01.2011

Hotel Manager

Ramada Reno Hotel & Casino
01.2008 - 01.2010

Director of Housekeeping/Director of Banquets

Embassy Suites Hotel & Spa
01.2005 - 01.2008

Front Office

the River
01.2003 - 01.2005

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Kevin Beaver