Kevin Betanzos Rios
Bellflower,CA
Summary
Aspiring HVAC Technician eager to apply classroom knowledge and hands-on training in an entry-level position, contributing to the success of a reputable HVAC company. Proficient in fundamental HVAC concepts and safety protocols, with a strong foundation in troubleshooting, installation, and maintenance of heating, ventilation, and air conditioning systems. Dedicated to continuous learning and professional development, committed to expanding skills and knowledge while positively contributing to a dynamic team environment focused on excellence and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Onsite Inventory Associate
Incora
02.2022 - Current
- Managed multiple tasks concurrently, demonstrating strong adaptability and flexibility in a fast-paced work environment
- Effectively prioritized responsibilities and adjusted workflow to accommodate changing demands, ensuring all objectives were met efficiently
- Provided exceptional customer service in a high-volume setting, proactively addressing customer needs and resolving inquiries promptly and courteously
- Maintained a positive and professional demeanor during peak periods to uphold service standards and enhance overall customer satisfaction
- Consistently delivered high-quality work within established deadlines, maintaining attention to detail and adhering to project specifications
- Implemented efficient time management strategies to optimize productivity and ensure timely completion of tasks without compromising on quality
- Responded promptly to customer inquiries and issues, employing effective problem-solving skills to address concerns and resolve problems efficiently
- Prioritized customer satisfaction by actively listening to needs and providing appropriate solutions
Kitchen Staff Trainer
McDonalds
05.2016 - 02.2022
- Managed food preparation and production processes while ensuring adherence to high-quality standards
- Supervised kitchen operations to maintain consistency in food quality, presentation, and taste
- Provided leadership and training to kitchen staff, fostering a collaborative team environment
- Set performance goals, conducted training sessions, and offered constructive feedback to enhance skills and productivity
- Exhibited initiative and self-reliance in managing workflow demands efficiently
- Proactively addressed tasks, adapted to changing priorities, and consistently exceeded expectations to contribute to team success
Education
HVAC Technician -
UEI College
Gardena08.2024
Skills
- Scientific knowledge
- Wiring and Electricity
- Preventative Maintenance
- Reading blueprints
- Hand and power tools
Certification
- Lucas Milhaupt Brazing
- NCI Commercial System Performance Specialist
Timeline
Onsite Inventory Associate
Incora
02.2022 - Current
Kitchen Staff Trainer
McDonalds
05.2016 - 02.2022
HVAC Technician -
UEI College
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