Kevin Billington

• Applied coaching techniques and tools to support managers and team members in improving performance.
• Recorded, analyzed, and distributed statistical information.
• Reported production malfunctions to managers and production supervisors.
• Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Performed technical and quality systems audits of laboratory.
• Completed recordkeeping, filing and data entry duties.
• Recorded and organized test data for report generation and analysis.
• · Final testing of finished\unfinished products following specifications set forth by Kerry’s customers ensuring specifications are within tolerances.
• Create and maintain reporting matrix for sensory of finished products
• Verify incoming raw products meet requirements identified in customer agreements (Certificate of Authenticity, Certificate of Compliance) and approve for use in production processing.

• Organized work to meet demanding production goals.
• Took on additional shifts during peak work periods to keep projects on schedule.
• Resolved issues quickly to maintain productivity goals.
• Supported machine operators in setup and operation of production equipment resulting in efficient runs.
• Maintained machinery to prevent overloads and avoid malfunctions.
• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries.
• Weighed and measured items to prevent waste and meet quality standards.
• Adjusted machines to increase productivity for runs.
• Made sure that products were produced on time and are of good quality.

• Updated maintenance and repair records and reported on notable incidents and accidents during daily routes.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Organized and detail-oriented with a strong work ethic.
• Managed time efficiently in order to complete all tasks within deadlines.

• Selected flooring, counters, cabinets and appliances based on client needs and budgets.
• Created comprehensive product lists based on finalized designs and budgets.
• Maintained relationships with installers and suppliers.
• Planned and presented project quotes for custom designs.
• Designed detailed kitchen layouts based on client needs, budgets and available supplies.
• Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.

• Cross-trained existing employees to maximize team agility and performance.
• Accomplished multiple tasks within established timeframes.
• Developed and maintained relationships with customers and suppliers through account development.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Established team priorities, maintained schedules and monitored performance.

• Decision maker for all IT expenditures, improved network reliability by designing multiple points of redirecting, and implement Barracuda backups on the cloud and near-line file recovery.

• Responsible for re-engineering and modification of Standard Operating Procedures taking into account international and domestic handling procedures.

• Customer Care of Sybaritic customers worldwide

• Developed key operational initiatives to drive and maintain substantial business growth.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Built productive relationships with industry partners and competitors to support strategic business objectives.
• Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.

• Process engineering using ITIL background to assist clients in establishing repeatable, standard processes for smooth and consistent operation of large- or small-scale data processing

• Assist clients with hardware and software procurement and contract negotiations.

• Create processes and procedures for budget/inventory management, power management, space management and storage.

• Develop a home-grown tool for rack, floor space, and power management using MS Excel

• Write processes and procedures wrapped around new programs per customer requirement.

• Financial management, contract management, promotion, sales and marketing.