Kevin Blesing
Genoa City,WI
Summary
Skilled and motivated individual with extensive knowledge of networking and adept in installing network components, configuring components, and able to set up, troubleshoot and optimize peripheral devices. Proficient in updating software and hardware to meet performance demands.
Overview
12
12
years of professional experience
Work History
Manager
Cousins Subs
Elkhorn, WI
05.2012 - Current
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Maintained high level of morale and team-work through frequent communication with employees.
- Managed day-to-day operations, including supervision and assignment delegation for staff.
- Trained current employees on additional job positions to maintain coverage of roles at all times.
IT Technical Support Intern
Gateway Technical College
Elkhorn, WI
04.2018 - 05.2020
- Set up and configured system user hardware and software applications.
- Assisted end-users with software and hardware troubleshooting to determine causes of system malfunction.
- Installed and configured printers and scanners, resetting default device passwords.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Supported customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
Education
Bachelor of Science - Information Technology
University of Wisconsin - Milwaukee
Milwaukee, WI12.2023
Associate of Applied Science - Network Specialist
Gateway Technical College
Kenosha, WI04.2020
Skills
- Technical troubleshooting
- Computer maintenance
- Application installations
- Database servers
- TCP/IP HTTP, UDP, DNS protocols
- Network configuration
- Windows operating systems
- Microsoft Office
- Microsoft Excel
- Microsoft Teams
Affiliations
- Becoming a Product Manager Certificate
- Gateway Computer Professionals United (G-CPU) - President, Fall 2018 - Spring 2020
Timeline
IT Technical Support Intern
Gateway Technical College
04.2018 - 05.2020
Manager
Cousins Subs
05.2012 - Current
Bachelor of Science - Information Technology
University of Wisconsin - Milwaukee
Associate of Applied Science - Network Specialist
Gateway Technical College
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