Kevin Blouin
Tucson,AZ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills combined with team leadership in collaboration to drive company success.
Effective driver of product and service development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support growth and revenue.
Skills
- Business Management
- KPI Management
- Strategic Planning
- Requirements Gathering
- Workflow Analysis
- Continuous Process Improvement
- Data Analysis
- SQL and db Operations and Design
- Project Management
- ERP Evaluation, Dev and Integration
- Tableau and Other Reporting Design
- Salesforce and CRM Dev and Admin
Overview
31
31
years of professional experience
Work History
Owner/Primary
NSB Insights
02.2019 - Current
- Manage day-to-day business operations, including staff, accounting, HR and regulatory requirements, and around 35 client and vendor interactions daily.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations beyond basic SOPs
- Cultivated client relationships, providing tailored solutions that increased customer satisfaction.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins for customers including 32% increase in engagement.
- Cultivated and strengthened lasting client and staff relationships using dynamic communication and conflict resolution skills.
Sr. Manager, Business Operations
Interactive Advertising Bureau
10.2010 - 02.2019
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Collaborated with stakeholders to identify business needs, data, and resources.
- Implemented processes and procedures to improve overall efficiency in operations.
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Designed architecture strategies for large-scale system-wide data, application, and ERP deployments.
- Developed proposals and presentations for internal and external audiences.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Provided strong leadership to enhance team productivity and morale.
- Implemented and developed operational standards, policies and procedures as IAB grew from 35 employees to well over 100 and created 4 new separate divisions and/or subsidiaries.
Sr. Consultant
EnSYNC Corp
09.2001 - 08.2010
- Analyzed problematic areas to provide recommendations and solutions.
- Developed custom solutions based upon clients' strict requirements.
- Collaborated with stakeholders to transform client requirements into turnkey solutions.
- Assessed business requirements to create focused solutions.
- Developed diagrams to describe and lay out logical operational steps.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Worked with over 123 separate organizations, for projects spanning 2 months to 2 years.
Membership Director
Texas Pharmacy Association
Austin, TX
02.1998 - 09.2001
- Conducted market research to identify new opportunities and target markets.
- Expanded marketing data analysis and targeting to clearly segment markets and growth potential.
- Launched successful marketing campaigns that exceeded goals expanding targeted membership by 38% within a single year after a decade of decline.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Regional Production Manager
American Magnetite (a Sears subsidiary)
Austin, TX
10.1994 - 01.1998
- Devised and administered cost control initiatives saving $80,000 per month on waste.
Expanded Production team to cover growing market of a 300 mile radius and growth to over $2.5 Million in business each month. - Managed continuous improvement and employee retention initiatives to drive gains in quality, flow, and output.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Resolved issues quickly to maintain productivity goals.
- Studied department operations to assist with development of new or improved methods of tooling and production processes.
Education
Bachelor of Arts -
Southwestern University
Georgetown, TX1993
Timeline
Owner/Primary
NSB Insights
02.2019 - Current
Sr. Manager, Business Operations
Interactive Advertising Bureau
10.2010 - 02.2019
Sr. Consultant
EnSYNC Corp
09.2001 - 08.2010
Membership Director
Texas Pharmacy Association
02.1998 - 09.2001
Regional Production Manager
American Magnetite (a Sears subsidiary)
10.1994 - 01.1998
Bachelor of Arts -
Southwestern University