Kevin BOATENG
Albany
Summary
I am a highly passionate, detail-oriented, and self-motivated Information Security specialist with extensive experience in building PC, Information Security Specialist, and Computer Networking. Possess an in-depth understanding of security control implementation and enforcement. Provide effective skills to proactively complete projects and assignments on time while working autonomously or in teams in a fast-paced environment. I seek to apply my skills and expertise to help achieve Enterprise-wide security risk goals and objectives. Proven ability to troubleshoot and support operating systems and applications as well as manage and troubleshoot network connections and wireless networks-well-seasoned in troubleshooting printer issues such as Laser printer and printer networking.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Charter Spectrum
09.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Electronics Salesman
Platnuim Kicks
01.2024 - 12.2024
- Conducted market research on platforms such as Facebook Marketplace and OfferUp to acquire profitable mobile phones
- Managed sales by creating and posting compelling product listings, while effectively negotiating terms with both sellers and buyers
- Maintained records of all transactions using Microsoft Excel, ensuring accurate tracking of inventory and financial performance
Supervisor/Manager
Autozone
09.2023 - 09.2024
- Troubleshoot connectivity issues, configured, install and uninstall all devices on the network including switches, router, Network Monitoring Systems in the store
- Managed a team of five, providing guidance and support to achieve weekly and quarterly goals
- Delivered proficient customer service that was tailored to any customer need like installing batteries, installing windshields, changing Air filters, product location and vehicle diagnoses
Sneaker Sourcing and Sales
Self-employeed
06.2020 - 08.2024
- Researched sneaker trends to identify profitable sneakers managed my sneakers stock on Microsoft Excel and kept track of demands
- Used negotiation tactics to sell my customers on the hottest kicks out and negotiated good prices when buying sneakers
- Efficiently marketed sneakers on websites like Grailed, OfferUp, and Facebook Marketplace
Education
Bachelor of Informatics - Cybersecurity
University At Albany
Albany, NYHigh School Diploma -
Pace High School
Manhattan, NYSkills
AutoCad
Python
SQL
Wireshark
Marketing
Problem-solving
Social media management
Sales expertise
Trend analysis
Certification
CompTIA Security+ CE
FEMA Certificate
Timeline
Sales Representative
Charter Spectrum
09.2024 - Current
Electronics Salesman
Platnuim Kicks
01.2024 - 12.2024
Supervisor/Manager
Autozone
09.2023 - 09.2024
Sneaker Sourcing and Sales
Self-employeed
06.2020 - 08.2024
Bachelor of Informatics - Cybersecurity
University At Albany
High School Diploma -
Pace High School
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