Microsoft Project
Kevin Boldt
IT Project Manager
Oshkosh,WI
Summary
IT Project Manager with more than 5 years experience leading projects, implementations, and change initiatives while working with Information Technology, departments, vendors, and leadership. Skilled in Project Management, Cross-Functional Team Leadership, Communication, Reporting, Vendor Management, Analytical Skills, Lifelong Learning, and Creative Problem Solving.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
Work History
IT Account Manager / IT Project Manager
UW Oshkosh
07.2016 - Current
- Participated in IT project prioritization based on urgency, impact, and strategic alignment.
- Successfully led multiple simultaneous assigned IT projects.
- Collected business requirements.
- Provided project charters, project plan, risk assessment, communication planning, task tracking, weekly reporting, meeting facilitation, vendor deliverables monitoring, milestone tracking, and closeout.
Technical Services Senior
UW Oshkosh
10.2012 - 07.2016
Device Support (Tier 3). Installed, maintained, repaired and upgraded hardware, software, and peripheral equipment; tested and determined problems; interacted with users; closed work tickets quickly and effectively. Managed two student interns.
Project Management. Led team to implement HP Managed Print Services (2014). Achieved:
- 87% Time Savings on printer service calls (264 hours annually)
- Over 21% operating cost savings ($34,321 annually)
- User Satisfaction - 95% first time fix rate
Device Support
Comprehensive Services, UW Oshkosh
09.2008 - 10.2012
Managed all technical services for 130+ staff in 14 locations using on-site and remote tools (VPN, LogMeIn, web forms, etc.). Decreased IT support wait time, increased server uptime, improved maintenance.
Led implementation projects for preschool education and health records tracking systems (COR Preschool & ChildPlus.net). Automated data collection, resulting in approx. 80% reduction in quarterly time spend on reporting. Provided end user software training (group & individual).
Education
Bachelor of Applied Studies - Leadership & Organizational Administration
University of Wisconsin Oshkosh
09.2014 - 12.2018
Associate of Applied Science - IT - Computer Support Specialist
Fox Valley Technical College
Appleton, WI 09.2012 - 05.2016
Leading And Managing in A Virtual World – 20 Hours -
MOR Associates
01.2021 - 02.2021
IT Leadership Program - 80 Hours -
MOR Associates
10.2016 - 06.2017
Project Management Expert -
EConsulting Group Inc.
03.2016 - 03.2016
ITIL Foundations Certified (v4) -
AXELOS
02.2020 - 04.2020
Skills
Communication
Project Management
Teamwork / Team Building
Analytical Thinking
Technical Savvy (MS Server, AWS, SSO, integrations)
Handling Ambiguity
Websites
Accomplishments
- Managed 3-6 IT projects simultaneously.
- Additional descriptions.
- 3 short, quantitative sentences.
- Focus in on what you did and how it made the company more money / solved a problem / cut costs.
- Electronic Medical Record (EMR) project: Successfully let the project to transition to a new secure (HIPAA, FERPA) software solution (Point and Click) for mental health and counseling records for 10,000+ students.
- Streamlined student intake processes with self-service portal for questionnaires, intake forms, and other (now paperless) paperwork.
- Account Management.
- Built relationships and acted as IT point of contact for large department responsible for campus ID card office, dining services, and point-of-sale (POS).
- 3 short, quantitative sentences.
- Focus on what you did and how it made the company more money / solved a problem / cut cost.
Software
Microsoft SharePoint / Teams / Planner