Kevin Booker
Maricopa,United States
Summary
Dynamic professional with a proven track record at FedEx, excelling in task prioritization and effective communication. Achieved a 12% reduction in unloading time through teamwork and problem-solving. Committed to enhancing operational efficiency and customer satisfaction, leveraging strong collaboration skills to foster a positive work environment.
Overview
13
13
years of professional experience
Work History
Package Unloader
FedEx
Phoenix
01.2019 - 09.2025
- Efficiently unloads over 1,000 parcels daily, ensuring timely distribution, and operational flow.
- Collaborates with the team to enhance the unloading process, achieving a 12% reduction in time.
- Adheres to safety protocols, minimizing incidents, and maintaining a secure work environment.
- Addresses logistical challenges with problem-solving skills, boosting operational efficiency.
- Contributes to increased package handling capacity through effective teamwork and communication.
- Streamlined package sorting processes to enhance efficiency, achieving faster turnaround times, and improving overall delivery accuracy.
- Collaborated with team members to maintain a positive work environment, fostering teamwork, and enhancing morale among unloading staff.
- Monitored package flow metrics to identify bottlenecks, implementing solutions that led to noticeable gains in operational throughput.
Kitchen Steward and Dishwasher
Casino Arizona
Scottsdale
03.2016 - 01.2019
- Ensured the cleanliness of kitchen areas, supporting a seamless dining experience.
- Efficiently managed dishwashing operations, reducing turnaround time by 12%.
- Collaborated with the team to maintain high hygiene standards, enhancing customer satisfaction.
- Implemented waste reduction strategies, leading to a 9% decrease in kitchen waste.
- Contributed to a cohesive team environment, fostering a positive workplace culture.
- Collaborated with kitchen staff to maintain cleanliness and organization, ensuring a safe and efficient work environment.
- Streamlined dishwashing processes, significantly improving turnaround times, and enhancing overall kitchen productivity.
- Maintained cleanliness and organization of kitchen areas.
- Operated and maintained dishwashing equipment efficiently.
- Transported clean dishes and utensils to designated areas promptly.
- Swept and mopped floors in the kitchen area.
- Organized and restocked kitchen storage areas.
- Washed dishware, cutlery, and glasses by hand or machine.
- Ensured compliance with sanitation standards throughout the kitchen environment.
- Performed basic cleaning and upkeep duties.
- Cleaned and sanitized all kitchen surfaces, equipment and utensils.
- Stored clean dishes, glassware and flatware in appropriate places after washing them.
- Reported any maintenance issues or broken equipment to supervisor immediately.
- Emptied garbage cans throughout the kitchen area.
- Operated pot-washing machinery and maintained hygienic work environment.
- Maintained inventory of cleaning supplies used in the kitchen area.
- Checked temperature of freezers, refrigerators and heating equipment to ensure proper functioning.
Courtesy Clerk Grocery Bagger
Fry's
Scottsdale
04.2012 - 06.2016
- Assisted customers with bagging, enhancing checkout efficiency, and improving customer satisfaction.
- Managed cart returns, ensuring a clutter-free environment, and enhancing store safety.
- Collaborated with the team to maintain cleanliness, fostering a welcoming shopping experience.
- Supported cashiers during peak hours, reducing wait times, and enhancing service quality.
- Provided excellent customer service by assisting shoppers with inquiries, fostering a welcoming environment, and enhancing overall shopping experiences.
- Efficiently bagged groceries, ensuring timely checkouts, and contributing to a noticeable reduction in customer wait times.
- Engaged with customers to promote store promotions, helping to boost sales, and strengthen customer loyalty.
- Engaged with customers to create a positive shopping atmosphere, enhancing overall satisfaction, and encouraging repeat visits.
- Streamlined bagging processes to expedite checkouts, significantly reducing customer wait times, and improving operational efficiency.
- Coordinated with cashiers during peak hours, ensuring seamless service delivery, and enhancing the customer experience.
- Assisted customers with inquiries and provided friendly service throughout the store.
- Stocked shelves and organized merchandise to maintain a clean shopping environment.
- Bagged groceries carefully, ensuring product safety and convenience for customers.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Greeted customers and provided assistance in locating items.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
Education
None - Liberal Arts
Seattle Central Community College
Seattle, WA07.1984
Diploma - Seattle
Franklin High School
Seattle06.1982
Skills
- Task prioritization
- Effective communication
- Customer care
- Team Collaboration
Languages
English
Professional
References
References available upon request.
Timeline
Package Unloader
FedEx
01.2019 - 09.2025
Kitchen Steward and Dishwasher
Casino Arizona
03.2016 - 01.2019
Courtesy Clerk Grocery Bagger
Fry's
04.2012 - 06.2016
None - Liberal Arts
Seattle Central Community College
Diploma - Seattle
Franklin High School