Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Kevin Brawner

Brandywine,MD

Summary

Customer-oriented General Manager with 15 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

14
14
years of professional experience

Work History

General Manager

24 Hour Fitness
01.2020 - Current
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Managed diverse team of 50 professionals, fostering positive work environment and high employee satisfaction.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Ensured effective payroll control and operating margins; improved net and gross profit margins to maximize profitability
  • Developed and implemented strategies to increase sales and profitability.

Fitness Manager III

24 Hour Fitness
01.2017 - 01.2020
  • Coordinated monthly educational seminars on topics such as injury prevention and sports-specific training techniques.
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
  • Developed strong relationships with members, leading to increased referrals and positive word-of-mouth advertising.
  • Met or exceeded monthly revenue and training goals.
  • Increased client retention by developing personalized fitness programs tailored to individual needs and goals.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Generated monthly average of $80k in personal training revenue sales.

General Manager/Fitness Manager

Golds Gym
01.2016 - 01.2018
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Trained and guided 24 team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Personal Training Director/Area Manager

LA Fitness
01.2013 - 01.2016
  • Oversaw 6 personal training locations.
  • Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
  • Set monthly goals and quotas.
  • Increased client satisfaction by developing personalized fitness plans tailored to individual needs and goals.
  • Developed strong relationships with clients, fostering trust and commitment to their personal fitness journey.
  • Educated clients on importance of proper nutrition to reach fitness objectives.

General Manager

Planet Fitness
01.2010 - 01.2013
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Managed diverse team of 30 professionals, fostering positive work environment and high employee satisfaction.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

Education

Sports Management -

California University of Pennsylvania
California, Pennsylvania
05.1987

Skills

  • Judgement & Decision Making
  • P&L Management
  • Training & Development
  • Learning Agility
  • Motivating Others
  • Team Building
  • Customer Retention
  • Communication

Accomplishments

  • June and July Triple Crown Leader in fitness at 107% total fitness.
  • PT Headcount Growth, net 4 personal trainers
  • July 2021 Triple Crown Leader in Fitness at 104% total fitness
  • Increased Personal Training revenue from 11k to over 41k since January
  • District MVP for May and July 2021 with 111% 120k total fitness
  • Player of the Month for January and July 2021 over $50,000 revenue, 10 NCA & 471 sessions serviced
  • Developed Master Coach who finish top 3 in region and 2nd in the district at 139 sessions serviced.
  • Top FM in Region in personal production with 9 NBU’s while generating over 16k in revenue.
  • Top 5 in the Region in NCA
  • FM of the Month of January
  • District GM of the Month

References

Available upon request.

Timeline

General Manager

24 Hour Fitness
01.2020 - Current

Fitness Manager III

24 Hour Fitness
01.2017 - 01.2020

General Manager/Fitness Manager

Golds Gym
01.2016 - 01.2018

Personal Training Director/Area Manager

LA Fitness
01.2013 - 01.2016

General Manager

Planet Fitness
01.2010 - 01.2013

Sports Management -

California University of Pennsylvania

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Kevin Brawner