Kevin Breault
Troy,NC
Summary
Hardworking maintenance professional with 15+ years of experience in industrial equipment repair and field service. Proven expertise in diagnosing complex technical issues, conducting preventive maintenance, and training junior technicians. Demonstrated ability to enhance customer satisfaction through effective communication and proactive problem-solving. Skilled in collaborating with cross-functional teams to optimize equipment performance and minimize downtime, ensuring operational efficiency for clients.
Dynamic individual with hands-on experience in all areas and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
33
33
years of professional experience
Work History
Construction Trades
Self-employeed
07.1993 - 08.2026
- In 1993 Purchased a house at auction (Framed unfinished).
- Working with friends from trade school, completed, framing, electrical, mechanical systems including plumbing, painting and finish carpentry.
- Worked with masonry team to construct over a 100 FT retaining wall.
- I have completed several large building projects Including a two story 2500sq.ft garage. Several home additions well also competing the plans for those renovations, working with Planning Zoning, Wetlands.
- I also Prior to Accepting the Job at Davis Standard 1993-Present worked for 2.5 Years at Electric Boat General Dynamics on Submarines as Both a Rigger and a Machinist (specializing in Drilling).
Southeast Service Technician
Davis-Standard LLC
03.2020 - 04.2026
- Diagnosed and resolved complex technical issues in a timely manner to minimize downtime for clients
- Provided exceptional customer service by effectively communicating with clients to understand their needs and address any concerns
- Trained new technicians on proper procedures for equipment installation, troubleshooting, and repair
- Maintained detailed records of all service calls, including work performed, parts used, and time spent on each job
- Conducted regular inspections of client sites to identify potential issues or areas for improvement
- Responded promptly to emergency service requests during non-business hours to restore functionality and minimize disruption for clients
- Collaborated with sales team to provide technical expertise during client meetings or product demonstrations
- Developed strong relationships with key clients through regular communication and proactive problem-solving efforts
- Utilized diagnostic tools such as multimeters, pressure gauges, and thermal imaging cameras to troubleshoot equipment malfunctions accurately
- Assisted engineering team in the design phase of new products by providing feedback based on field observations
- Coordinated logistics for equipment transportation between different locations ensuring timely delivery
- Supported remote customers via phone or video conference sessions guiding them through troubleshooting steps
- Mentored junior technicians providing guidance on technical challenges they encountered while onsite visits
Aftermarket Manager Aftermarket
Davis-Standard LLC
06.2005 - 06.2015
- Analyzed market trends and competitor activities to identify opportunities for growth and adjust pricing strategies accordingly
- Trained and mentored new sales team members, improving their product knowledge and enhancing their selling skills
- Established strong relationships with key clients through regular communication, leading to increased repeat business and referrals
- Created weekly/monthly reports on sales performance, analyzing data trends to identify areas for improvement or potential risks
- Identified opportunities for upselling or recommending additional services/products based on customer needs
- Mentored junior technicians by providing guidance and sharing best practices
- Served as a subject matter expert during internal meetings or client presentations regarding technical aspects of the company's products/services
Field Service Engineer
Davis-Standard LLC
05.1996 - 05.2005
- Provided on-site technical support and troubleshooting for customers in the field
- Installed, maintained, and repaired complex machinery and equipment at customer sites
- Collaborated with cross-functional teams to ensure timely resolution of customer issues
- Conducted regular inspections and preventive maintenance to optimize equipment performance
- Trained customers on proper operation, maintenance, and safety procedures for equipment
- Performed system upgrades, modifications, or retrofits as required by customers' specifications
- Documented all service activities including troubleshooting steps, repairs performed, and parts used
- Maintained strong relationships with customers through effective communication and exceptional service delivery
- Responded promptly to emergency service requests to minimize production disruptions for clients
- Collaborated with engineering team to provide feedback on product design improvements based on field observations
Education
Trade school - Autobody
Groton Technical School
Ledyard, CT06-1989
Electrical Controls Motor BPR -
Adult Ed
Groton, CT06-1993
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Presenter Maintenance and Care of your Extruder Complex (Customer Seminar at Davis-Standard)
- Part of Engineering Delegation to Kimberly Clark and Shaw industries on the care and Maintenance of Extrusion Systems
- Well rounded Tradesmen, auto repair, welding, painting, machinist driller, Extrusion Systems machine Builder, Global Field Service Engineer,
- I have trained customer employees and also trained new hires
- Personally have owned and operated and maintained excavators, skid steers, tractors, mowers, also held a fork truck license have BPR and well as drafting experience
- I have experience with concrete, framing, electrical , plumbing, mechanical systems, as well as dry wall, painting finish carpentry and staining
Timeline
Southeast Service Technician
Davis-Standard LLC
03.2020 - 04.2026
Aftermarket Manager Aftermarket
Davis-Standard LLC
06.2005 - 06.2015
Field Service Engineer
Davis-Standard LLC
05.1996 - 05.2005
Construction Trades
Self-employeed
07.1993 - 08.2026
Trade school - Autobody
Groton Technical School
Electrical Controls Motor BPR -
Adult Ed