Summary
Overview
Work History
Skills
Timeline
Generic

Kevin Breedlove

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

37
37
years of professional experience

Work History

Business Development Officer II Vice President

First National Bank
12.2022 - Current
  • Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
  • Built relationships with colleagues to facilitate teamwork, cooperation and success.
  • Generated new business with marketing initiatives and strategic plans.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Commercial Lender

Union Bank
08.2017 - 12.2022
  • Cultivated strong customer relationships by providing tailored advice and services.
  • Adapted products and services to suit customers' changing financial circumstances.
  • Implemented strategies to increase customer retention, enabling investment growth.
  • Continually boosted branch production and revenue by [Number]% by consistently meeting all monthly and quarterly sales goals.
  • Embraced growth and excellence-oriented atmosphere to support bank-wide initiatives.
  • Managed assigned loan portfolio for retention, growth and credit.
  • Supported complete and accurate loan file documentation.
  • Processed loan applications and monitored progress from start to finish.
  • Assisted customers with completing loan applications and other paperwork.
  • Monitored pipelines to track and log status of loans.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Approved loan applications based on customer creditworthiness and provided detailed financial advice.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
  • Identified opportunities to cross-sell and upsell loan products to customers.

Branch Manager, Assistant Vice President

Capital Bank
05.2012 - 08.2017
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Engaged employees in business processes with positive motivational techniques.
  • Complied with regulatory guidelines and requirements.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Resolved various issues impacting sales management and business operations.
  • Consulted customers to boost product sales and services.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Boosted sales and customer loyalty through incentive programs.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Developed strategic plans for day-to-day financial operations.

Consumer Loan Officer

Capital Bank
04.2008 - 05.2012
  • Developed strong relationships with customers through high levels of customer service.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Maintained strict confidentiality of bank records and client information.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Negotiated loan terms to provide favorable outcomes for both customers and lenders.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Monitored performance of existing loan portfolios to identify and address any issues.
  • Advised clients on mortgage, education and personal loans.
  • Examined customer loan applications for loan approvals and denials.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Assisted customers with completing loan applications and other paperwork.
  • Explained very technical financial information to applicants in easy to understand language.
  • Compiled closing packages for drafting and presentation accuracy.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

General Manager

Al Sandling Chevrolet
03.1996 - 03.2008
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Trained new employees on proper protocols and customer service standards.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Sales Manager

Edwards Brim Chevrolet
03.1987 - 05.1996
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

Skills

  • Relationship Building and Rapport
  • New Business Development
  • Prospect Targeting
  • Reporting Capabilities
  • Performance Goals
  • Training and Mentoring

Timeline

Business Development Officer II Vice President

First National Bank
12.2022 - Current

Commercial Lender

Union Bank
08.2017 - 12.2022

Branch Manager, Assistant Vice President

Capital Bank
05.2012 - 08.2017

Consumer Loan Officer

Capital Bank
04.2008 - 05.2012

General Manager

Al Sandling Chevrolet
03.1996 - 03.2008

Sales Manager

Edwards Brim Chevrolet
03.1987 - 05.1996
Kevin Breedlove