Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kevin Bridges

Knoxville

Summary

Experienced healthcare management professional with proven ability to drive operational excellence and patient care. Strong focus on team collaboration and adaptability to changing needs. Skilled in streamlining processes, managing budgets, and improving patient satisfaction. Reliable, results-oriented leader with strategic mindset and effective communication abilities. Strong focus on creating vision and direction with strong operational detail,

Overview

25
25
years of professional experience

Work History

Practice Administrator

Summit Medical Group
03.2021 - Current
  • Manage strategic planning revolving around quality improvement, operations, programming marketing and financial growth initiatives.
  • Set clinic goals and drive success through staff engagement.
  • Ensure day-to-day operations are up-to-date with all rules and regulations, proper staffing, training and efficient.
  • Manage top line and bottom line items of P&L to ensure financial growth and stability.
  • Manage all quality initiatives.
  • Present updates, initiatives, budget progress to physician partners.
  • Educate/train staff, ensure everyone is unified and progressing towards all goals.
  • Served as project manager for new construction of Summit Medical Group of Oak Ridge clinic.

District Operations Leader

Results Physiotherapy
04.2018 - 03.2021
  • Review/analyze daily operations for multiple physical therapy clinics including productivity, functional outcomes, and patient satisfaction.
  • Present to/report to Senior Leadership team.
  • Interview, hire and, when needed, discipline employees for outpatient physical therapy clinics.
  • Train employees in the company’s policy and procedures, in-services, billing and documentation, EMR.
  • Quality Assurance reviews- EMR/documentation reviews, clinical mentoring.
  • Report weekly to VP regarding the status of each clinic.
  • Travel between clinics on a weekly basis to evaluate, inspect, and problem solve any pertinent issues.
  • Assist in development of marketing materials and community outreach.
  • Develop policy and procedures, write training manuals and other pertinent materials for company.
  • Establish budgets for the market and each clinic.
  • Market to physicians/community via direct contact, presentations, social media.

Executive Vice President

Physicians Rehab Solution
05.2013 - 04.2018
  • Served as project manager for construction of new physician facility including physician services, imaging and rehab services.
  • Review/analyze daily operations for multiple physician-owned physical therapy clinics including productivity, functional outcomes, and patient satisfaction.
  • Present to/report to physician’s board/stakeholders.
  • Present nationally on best billing practices for physician ancillary service.
  • Present at national and state level conferences to physicians and executives.
  • Frequently meet with physicians and administration to collaborate on program development to include systems such as BPCI and CJR.
  • Negotiate contracts with payers.
  • Responsible for the effective management of shared quality systems such as PQRS (when in existence), meaningful use et al.
  • Interview, hire and, when needed, discipline employees for outpatient physical therapy clinics.
  • Developed/written policies and entire training manuals to guide employees.
  • Train employees in the company’s policy and procedures, in-services, billing and documentation, EMR.
  • Edit/develop EMR/documentation necessary and implement in clinics.
  • Report weekly to CEO, COO, and CFO regarding the status of each clinic.
  • Travel between clinics on a weekly basis to evaluate, inspect, and problem solve any pertinent issues.
  • Assist in development of marketing materials and community outreach.
  • Develop policy and procedures, write training manuals and other pertinent materials for company.
  • Review PNL statements and establish working budgets per clinic.
  • Design and equip clinic startups.
  • Assist in development of new clinic leads.
  • Consistently review Medicare policies, updates including meaningful use, documentation requirements, billing and coding practices and other necessary information.

Clinic Director

Physicians Rehab Solution
02.2013 - 05.2013
  • Run daily operations for outpatient physical clinic.
  • Frequently met with physicians and administration to review outcome measures, key metrics, referrals, and financial statements.
  • Develop Occ Med PT program including pre-employment screening, coordination with case managers/adjustors, and work conditioning/PT.
  • Duties described below under Physical Therapist.

Travel Physical Therapist- short term contract

Delta Healthcare Providers
12.2013 - 01.2013
  • - Evaluate patients, develop/administer/reevaluate appropriate treatment plans in an outpatient orthopedic setting.
  • -Provide work direction to Physical Therapist Assistant and other staff.

Clinic Director

Integrity Rehab Group
08.2009 - 09.2012
  • Run daily operations for outpatient physical therapy clinic.
  • Frequently met with physicians and administration to review outcome measures, key metrics, referrals, and financial statements.
  • Presented to board of directors regarding annual progress of physical therapy clinic.
  • Duties described below under Physical Therapist.

Physical Therapist

Novacare Rehabilitation
12.2007 - 08.2009
  • Evaluate patients, develop/administer/reevaluate appropriate treatment plans in an outpatient orthopedic setting.
  • Provide work direction to Physical Therapist Assistant and other staff.
  • - Present in-services for the department.
  • Develop and implement marketing strategies.

Physical Therapy Technician

HealthQuest Physical Therapy
01.2005 - 12.2006
  • Provided therapy (therapeutic exercise, modalities) under direct supervision of a physical therapist, in an outpatient facility.
  • Performed chart preparation, updating, and auditing; scheduling of patients; equipment sanitation.
  • Participated in quarterly meetings to address patient satisfaction methods.

Physical Therapy Technician

White County Medical Center
01.2004 - 05.2004
  • Part of a multidisciplinary team consisting of physical, occupational, speech, and recreational therapies.
  • Provided therapy (therapeutic exercise, modalities), under direct supervision of a physical therapist, in outpatient, inpatient, and sub acute rehab services.
  • Patient scheduling, updating/creating patient charts, and equipment sanitation.

Surgical Technician

University of Utah Hospital
01.2002 - 12.2003
  • Prepared and maintained a sterile field for surgery.
  • Assisted surgeons during procedures.
  • Experience in ortho, neuro, general, gyn, cardiac, plastics, and EENT cases.

Surgical Technician

White County Medical Center
01.2001 - 12.2002
  • - Same as above.

Education

DPT - Doctor of Physical Therapy, Health Science

University of Michigan
Flint, MI

B.S. - Exercise Science

Harding University
Searcy, AR
01.2002

Skills

  • Operations management
  • Scheduling coordination
  • Patient relations
  • Performance improvement
  • Practice marketing
  • Strategic business planning
  • Staff management
  • Workflow management
  • Strategic consulting

Accomplishments

QUALITY INITIATIVES

· Improved Oak Ridge’s HEDIS scores from bottom third of company (63 clinics) to top 5

· Improved Oak Ridge’s Wellness visits completion rate to top 5 in the company

· Scored #1 in company for ACO Reach Direct Contracting


GROWTH INITIATIVES

· Helped grow clinic from 13 to 21 providers in 4 yrs

· Served as sole project manager for the construction of 24,000 sqft Oak Ridge office

· Increased revenue 30%

· Piloted several Summit programs including Remote Patient Monitoring, IA documentation software, Braincheck, Ambry genetic testing, and more

Timeline

Practice Administrator

Summit Medical Group
03.2021 - Current

District Operations Leader

Results Physiotherapy
04.2018 - 03.2021

Travel Physical Therapist- short term contract

Delta Healthcare Providers
12.2013 - 01.2013

Executive Vice President

Physicians Rehab Solution
05.2013 - 04.2018

Clinic Director

Physicians Rehab Solution
02.2013 - 05.2013

Clinic Director

Integrity Rehab Group
08.2009 - 09.2012

Physical Therapist

Novacare Rehabilitation
12.2007 - 08.2009

Physical Therapy Technician

HealthQuest Physical Therapy
01.2005 - 12.2006

Physical Therapy Technician

White County Medical Center
01.2004 - 05.2004

Surgical Technician

University of Utah Hospital
01.2002 - 12.2003

Surgical Technician

White County Medical Center
01.2001 - 12.2002

B.S. - Exercise Science

Harding University

DPT - Doctor of Physical Therapy, Health Science

University of Michigan

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