Accomplished Finance Manager with a proven track record at Auto Center Of Spartanburg, enhancing customer satisfaction and profitability through expert financial management and strategic planning. Skilled in financial analysis and relationship building, consistently exceeded performance targets by implementing innovative financing solutions and loss mitigation strategies.
Overview
28
28
years of professional experience
Work History
Finance Manager
Auto Center Of Spartanburg
01.2014 - 02.2024
Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
Maximized profitability by negotiating and structuring optimal automotive financing deals.
Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.
Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
Processed loan applications and monitored progress from start to finish.
Developed and maintained relationships with customers, lenders and other third parties.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Loss Mitigation Specialist
Wells Fargo Home Mortgage
06.2001 - 12.2013
Remained updated with latest information related to mortgage products and services being offered.
Prevented unnecessary foreclosures by effectively communicating available options to borrowers and guiding them through the loss mitigation process.
Conducted comprehensive loan reviews, identifying opportunities for modifications and alternative repayment plans.
Managed a high-volume caseload of at-risk borrowers, successfully negotiating mutually beneficial repayment solutions.
Achieved successful loan modifications through diligent analysis of borrower financial information and negotiation with lenders.
Evaluated pay stubs, credit history, tax information and bank statements for financial status.
Discussed property liquidation options with customers.
Safeguarded company interests by ensuring adherence to all relevant legal and regulatory requirements throughout the loss mitigation process.
Played a key role in reducing the organization''s overall exposure to financial risk by successfully implementing targeted loss mitigation strategies that minimized potential losses on troubled loans.
Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
Streamlined the loss mitigation application process for clients, resulting in increased efficiency and better outcomes for both borrowers and lenders.
Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
Maintained strong relationships with external partners such as attorneys, real estate agents, and mortgage servicers to facilitate seamless cooperation during the loss mitigation process.
Assisted with short sales and deed in lieu processes.
Collaborated with cross-functional teams to develop and implement new loss mitigation processes, enhancing operational efficiency.
Reduced delinquency rates by implementing effective loss mitigation strategies and closely monitoring portfolio performance.
Bankruptcy Manager
AmeriCredit Financial Services
06.1996 - 06.2001
Prepared comprehensive reports for senior management detailing case metrics, trends, performance indicators, and areas requiring improvement.
Negotiated favorable settlements for clients through active engagement with creditors, trustees, and opposing counsel.
Optimized department workflows by identifying inefficiencies and implementing technological solutions where appropriate.
Implemented effective monitoring procedures to track case progress and promptly address any issues that arose during the process.
Managed a high volume of bankruptcy cases, ensuring deadlines were met and tasks prioritized effectively.
Assisted clients in understanding their rights under the Bankruptcy Code and developing realistic expectations for their cases'' outcomes.
Proactively identified potential challenges in client cases by conducting risk assessments during initial consultations.
Collaborated with attorneys and paralegals, ensuring accurate preparation of court documents and timely submission.
Increased team productivity by providing support, guidance, and training to junior staff members.
Developed customized case strategies based on thorough analysis of clients'' financial situations and goals.
Maintained up-to-date knowledge of bankruptcy laws, regulations, local rules, and court procedures to ensure compliance in all managed cases.
Appropriately followed up with attorneys and bankruptcy trustees to avoid bankruptcy delinquencies.
Answered telephone calls and email messages within [Number]-hour period.
Developed professional relationships with bankruptcy attorneys, trustees, other legal counsel and bankruptcy court personnel.
Complied with established internal controls and policies.
Education
Associate of Science - Business And Managerial Economics
Greenville Technical College
Greenville, SC
High School Diploma -
Wren High School
Piedmont, SC
06.1986
Skills
Budget Forecasting
Financial Budgeting
Customer Satisfaction
Internal Controls
Financial Management
Continuous Improvement
Verbal and written communication
Credit analysis
Financial Analysis
Customer relationship development
Regulatory Compliance
Strategic Planning
Coaching and training
Skilled in [Software]
Staff Training
Debt management
Customer Service
Decision-Making
Relationship building and management
Critical Thinking
Team Building Leadership
Risk Analysis
Sales Support
Credit Approval and Denial
Loan Processing
Loss Mitigation
Timeline
Finance Manager
Auto Center Of Spartanburg
01.2014 - 02.2024
Loss Mitigation Specialist
Wells Fargo Home Mortgage
06.2001 - 12.2013
Bankruptcy Manager
AmeriCredit Financial Services
06.1996 - 06.2001
Associate of Science - Business And Managerial Economics
Registered Nurse, Emergency Department at Spartanburg Regional Medical CenterRegistered Nurse, Emergency Department at Spartanburg Regional Medical Center