KEVIN BUCHANAN
Asheville,NC
Summary
Dynamic leader with a proven track record at Family First Adolescent Services, enhancing program effectiveness and fostering staff development. Skilled in crisis management and verbal communication, I excel in creating impactful behavioral intervention plans and driving team success. Achieved significant improvements in client engagement and staff performance through innovative strategies and proactive oversight.
Overview
7
7
years of professional experience
Work History
Student Life Manager
Foothills at Redoak Recovery
Ellenboro, NC
08.2024 - Current
- Monitored student progress and provided guidance to improve academic performance.
- Communicated effectively with parents and teachers to support clients' academic development.
- Organized weekend outings and activities to enhance client engagement and enjoyment during recovery.
Senior Program Coordinator
Family First Adolescent Services
Palm Beach Gardens, FL
06.2022 - 08.2024
- Scheduled and developed program activities in accordance with program needs.
- Evaluated program effectiveness to develop improved methods.
- Developed and implemented new program features to address needs.
- Identified serious behavioral changes, which could indicate emergency situations and notified appropriate staff members for assistance.
- Established professional rapport with hall residents, building lasting relationships with people of various ages and from different cultures.
- Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
- Facilitated regular team meetings to discuss progress updates, address concerns, and maintain open lines of communication among staff members.
- Mentored junior staff members by offering guidance on best practices in project management and coordination techniques.
Case Manager
Family First Adolescent Services
Palm Beach Gardens, FL
06.2021 - 06.2022
- Maintained up-to-date case records with case activity status.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Transitioned clients to different providers based on progress or needs.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Counselor Assistant
Family First Adolescent Services
Palm Beach Gardens, FL
04.2020 - 06.2021
- Mediated conflicts among residents and immediately notified supervisors or escalated conflicts.
- Maintained clean and sanitary living environment for residents.
- Transported clients to recreational and leisure activities.
- Assisted students as in developing interpersonal skills and individual responsibility.
- Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
Residential Supervisor
Dakota Boys and Girls Ranch
Minot, ND
06.2018 - 09.2019
- Confirmed that residents and staff members observed safety procedures and conducted inspections to identify and resolve dangerous issues.
- Composed work schedules for staff members and confirmed shifts had proper coverage.
- Identified serious behavioral changes, which could indicate emergency situations and notified appropriate staff members for assistance.
- Arranged social and recreational activities, themed dinners, board game nights to promote residential participation.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Education
Bachelor of Arts - Criminal Justice
Keiser University
Fort Lauderdale, FL07.2022
Skills
- Attention to Detail
- Problem-Solving
- Verbal and Written Communication
- Crisis Management
- Resident Supervision
- Behavioral Intervention Plans
- Staff Evaluation
- Proactive mindset
- Staff Development
- Team Oversight
Education and Training
other,Fort Lauderdale, FL
Contact
Port Saint Lucie(looking To Relocate), FL 34987
References
References available upon request.
References
References available upon request.
Timeline
Student Life Manager
Foothills at Redoak Recovery
08.2024 - Current
Senior Program Coordinator
Family First Adolescent Services
06.2022 - 08.2024
Case Manager
Family First Adolescent Services
06.2021 - 06.2022
Counselor Assistant
Family First Adolescent Services
04.2020 - 06.2021
Residential Supervisor
Dakota Boys and Girls Ranch
06.2018 - 09.2019
Bachelor of Arts - Criminal Justice
Keiser University