Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Byrd

New Castle,DE

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Steady and motivated with proven abilities in leadership and creative problem solving ready to bring experience gained from four years as an InfantryMan with the U.S Army to new role. Consistently recognized by superiors for a positive attitude and to work with team members to achieve goals.

Overview

8
8
years of professional experience

Work History

Infantryman

US Army
Fort Polk, LA
03.2021 - 09.2024
  • Conducted training exercises to ensure proficiency in basic infantry skills.
  • Maintained accountability of assigned personnel, weapons, equipment and supplies.
  • Ensured compliance with safety regulations and standard operating procedures.
  • Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
  • Supervised junior enlisted personnel in their duties and responsibilities.
  • Participated in tactical planning sessions to determine mission objectives.
  • Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
  • Assisted with the maintenance of weapons, equipment and vehicles.
  • Operated various types of military vehicles including tanks, Humvees and armored personnel carriers.
  • Utilized night vision devices to monitor activity at night.
  • Monitored communications systems for orders, instructions and alerts.
  • Developed defensive positions to protect against enemy attacks.
  • Led infantry team of 9 members in combat operations, providing tactical guidance for individuals with varying strengths.
  • Accounted for multi-million dollar inventories of equipment and supplies with no losses.
  • Installed operating systems, applications, patches, updates. as needed.
  • Created user accounts, set up permissions, and monitored system security.
  • Maintained inventory of all IT equipment and supplies in use by the organization.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Provided technical support for users experiencing hardware or software issues.
  • Monitored network performance and identified areas for improvement.
  • Maintained lists of resources helpful to clients.
  • Participated in professional development activities such as seminars, workshops, trainings.
  • Developed workable solutions for recurring problems for individuals and families.

Package Handler

FedEx
New Castle, DE
07.2020 - 03.2021
  • Assisted in training new employees on package handling processes.
  • Assisted in loading delivery trucks with prepared packages.
  • Loaded completed orders on pallets according to delivery numbers.
  • Labeled parcels accurately according to company guidelines.
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Examined and inspected containers, materials, and products to meet packing specifications.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Logged packaging activities and filed reports in company databases.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.

Crew Member

McDonald's
New Castle, DE
03.2017 - 11.2019
  • Organized and restocked supplies to support operations and team productivity.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Resolved customer complaints in a professional manner.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Took orders from patrons and input selections into store computer system.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Upheld high standards of productivity and quality in operations.
  • Presented orders to guests within anticipated service times.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Checked expiration dates on all products before serving them to customers.

Education

High School Diploma -

William Penn High School
New Castle, DE
06-2020

Some College (No Degree) - Information Technology

University of Delaware
Newark, DE

Skills

  • Critical Thinker
  • Data Manager
  • Hard Working
  • Problem Solver
  • Leader
  • Adaptable/Flexible
  • Dependable
  • Capable of leading multiple people at once
  • I.T Capable
  • Highly Capable with technology

Timeline

Infantryman

US Army
03.2021 - 09.2024

Package Handler

FedEx
07.2020 - 03.2021

Crew Member

McDonald's
03.2017 - 11.2019

High School Diploma -

William Penn High School

Some College (No Degree) - Information Technology

University of Delaware

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Kevin Byrd