Kevin Caban
Brandon,Fl
Summary
Reliable and hardworking professional with two years of experience in HVAC, bringing strong work ethic, problem-solving skills, and hands-on technical ability. Seeking to transition into a new field and open to training opportunities. Quick to learn, adaptable, and ready to take on new challenges while contributing positively to a team. Looking for a change of pace and long-term growth in a new environment.
Overview
5
5
years of professional experience
Work History
Hvac Helper
American Rescue Rooter
12.2024 - 02.2026
- Assisted in installation and maintenance of HVAC systems, ensuring compliance with safety standards.
- Supported lead technicians in diagnosing equipment issues and implementing effective solutions.
- Operated hand and power tools for HVAC repairs under supervision, enhancing technical skills.
- Maintained cleanliness and organization of workspaces to promote efficient operations.
Customer Service Representative
Leslie Pool Supplies
10.2022 - 11.2024
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Assisted in managing inventory levels to ensure product availability for customers.
- Processed orders accurately while maintaining attention to detail in data entry tasks.
- Trained new team members on customer service protocols and company policies.
Customer Service Representative
U-haul
05.2021 - 10.2022
- Collaborated with team to streamline communication processes and improve response times.
- Provided technical support for pool equipment, ensuring customers understood product usage.
- Implemented feedback mechanisms to capture customer insights and drive service improvements.
- Developed standard operating procedures for handling complex customer issues effectively.
Education
High School Diploma -
Thomas Jefferson Highschool
Tampa, FL05.2021
Associate of Science -
Souther Technical College
Brandon, FL08.2024
Skills
- EPA certification
- Piping and tubing
- Air conditioning repair
- Ductwork fabrication
Timeline
Hvac Helper
American Rescue Rooter
12.2024 - 02.2026
Customer Service Representative
Leslie Pool Supplies
10.2022 - 11.2024
Customer Service Representative
U-haul
05.2021 - 10.2022
High School Diploma -
Thomas Jefferson Highschool
Associate of Science -
Souther Technical College