Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Camilletti

Denver

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

16
16
years of professional experience

Work History

Manager, Customer Success

GloveBox
12.2021 - Current
  • Onboarded and managed 100+ independent insurance agencies, leading to faster time-to-value and consistent product adoption growth.
  • Created and iterated on customer training resources and scalable success playbooks, reducing support requests by 30%.
  • Acted as product consultant to agency partners, surfacing feedback that informed roadmap priorities and UX updates.
  • Collaborated cross-functionally with Sales, Product, and Engineering to align client goals with platform capabilities, increasing agency satisfaction by 25%.
  • Accomplished multiple tasks within established timeframes.

National Sales Director

Auto Link
01.2020 - 12.2021
  • Managed large-scale trade shows and events, showcasing company offerings to potential buyers in various industries.
  • Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
  • Established strong relationships with key clients for long-term business growth and retention.
  • Enhanced customer loyalty by addressing concerns promptly and providing exceptional service throughout the sales process.
  • Collaborated with cross-functional teams to ensure seamless customer experiences from acquisition to post-sale support.

Insurance Agent

Allstate
09.2019 - 01.2020
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.

Insurance Agent

Colorado Insurance
06.2015 - 01.2020
  • Consistently exceeded sales targets, placing in the top 80% of agents for policy volume.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
  • Maintained high standards of customer service by building relationships with clients.
  • Trained and mentored 8+ new agents, contributing to faster ramp-up time and higher team performance.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.

Senior Team Lead

Target
03.2009 - 11.2014
  • Led a team of 10+ employees across 5 departments, improving operational efficiency.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.

Education

High School Diploma -

Moffat County High School
Craig

Skills

  • Customer Onboarding & Implementation
  • Account Management & Client Retention
  • Customer Enablement & Product Adoption
  • Cross-Functional Collaboration & Stakeholder Management
  • Worked with HubSpot and other CRM systems for 8 years
  • Insurance sales
  • Product knowledge

Timeline

Manager, Customer Success

GloveBox
12.2021 - Current

National Sales Director

Auto Link
01.2020 - 12.2021

Insurance Agent

Allstate
09.2019 - 01.2020

Insurance Agent

Colorado Insurance
06.2015 - 01.2020

Senior Team Lead

Target
03.2009 - 11.2014

High School Diploma -

Moffat County High School

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