Host
IHOP
Vernon Hills, Illinois
01.2025 - 04.2025
- Contributed to team efforts by accomplishing related tasks as needed.
- Inspected dining areas for any damages or defects.
- Performed light administrative duties such as filing documents and taking messages.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed incoming calls during busy shifts.
- Resolved customer service and food-related issues to maintain guest satisfaction.
