Kevin Card
Pontiac,MI
Summary
Proven track record of enhancing customer satisfaction and streamlining real estate transactions at Sequel Real Estate, showcasing strong work ethic and market knowledge. Excelled in team collaboration and maintaining pristine environments at Lifetime Fitness, demonstrating reliability and a team player attitude. Achieved significant improvements in service quality and client loyalty through initiative and effective communication. Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pickleball Attendent
Lifetime Fitness
05.2024 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Realtor
Sequel Real Estate
07.2022 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Locker Room Attendant
Lifetime Fitness
07.2022 - 05.2024
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
- Provided attentive assistance to patrons with special needs or requests, promoting an inclusive and welcoming environment.
- Enhanced member experience by promptly reporting any observed issues or incidents to management for swift resolution.
Education
High School Diploma -
Arts & Technology Academy of Pontiac
Pontiac, MI06.2022
Skills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Initiative and Self-Motivation
Certification
- CPT - Certified Personal Trainer
- CPR/AED - Certified
Timeline
Pickleball Attendent
Lifetime Fitness
05.2024 - Current
Realtor
Sequel Real Estate
07.2022 - Current
Locker Room Attendant
Lifetime Fitness
07.2022 - 05.2024
High School Diploma -
Arts & Technology Academy of Pontiac
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