KEVIN CARL MEYER
Tacoma,WA
Summary
Currently, I am exploring leadership development/training management positions in which to exercise my skills and continue leading in high visibility roles.
Extraordinary Intellectual Regional Manager with the ability to transform a business unit into a profitable enterprise driving consistent profits. Strengths include hiring, training, developing, and mentoring individuals (management and staff) to intellectual sources. Restructured stores that were under producing, retrained management, increased sales and reduced turnover, bottom-line profits were achieved. Operations Excellence Award from KFC Corporation. Nominated as the Most Valuable Trainer in Washington.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
38
38
years of professional experience
Work History
Assistant Store Manger
Kroger, Fred Meyer
01.2017 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Regional Trainer
KENTUCKY FRIED CHICKEN
01.1987 - Current
- Trained and developed new restaurant/franchise managers in Washington, California, Utah and Denver region; designated trainer by corporate to train talent going into management (extensive 12 week program) with direct responsibility over training program, product preparation, customer service model, plans, budget, cash management, P&L statements, operations, regional compliance, and coaching strategies
- Trained franchise owners on how to operate a successful business unit
- Built training program and sales strategy for regional rollout
- Streamlined the launch and development process for new franchise stores from nothing to solid profitability
- Executed training model that focused on workplace team commitment and integrity, resulting in a significant customer service response, low turnover rate and greater profits
Food Management
Kroger, Fred Meyer
10.2007 - 01.2017
- Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
- Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
- Negotiated vendor contracts for better pricing options on ingredients while not compromising on quality or freshness of products used in our dishes.
- Collaborated with other department managers to create cross-functional promotions and special events that boosted sales revenue.
- Achieved consistent Food Safety Inspection scores by maintaining a clean, organized, and compliant working environment.
- Improved employee retention rates with thorough training programs and ongoing professional development opportunities.
Co-Owner/Manager
KENTUCKY FRIED CHICKEN
01.1987 - 07.2007
- Took on a challenging role with a high volume restaurant implementing quality control measures, increasing customer service ratings, trained and empowered staff to top productivity levels, and ultimately developed the most profitable KFC store in the nation
- Consistently prevailed over complexities setting quality standards, improving lackluster performance measures, resulting in a major increase in overall efficiency
- First manager to pass the 'White Glove' corporate evaluation to earn certification as a 'Promise Pride' restaurant, first time ever in Washington State
- Earned the 'Million Dollar Restaurant Award.'
- President's 'Pace Setter Award' (4 years) for annual volume increases of 7%
- Lowest turnover rate in company on a consistent basis
Education
No Degree - Business Administration And Management
Green River Community College
Auburn, WASkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Team building and leadership
- Store operations
- Work Planning and Prioritization
Specialized Training
Extensive on-going corporate training in Leadership and Management.
Special Recognition
- Two-time 'President's Award.'
- Achieved 6 consistent Perfect Score evaluations within the nation by corporation, first time ever in company history.
- 'Hall of Fame manager' qualified to receive 30% ownership of store for maintaining the most profitable store out of 330 stores region-wide.
- Championed the ability to empower associates and management to greater performance levels, resulting in promoting to higher positions.
- 'Golden Bell Best Award' for #1 franchise store, Most Valuable Promoter.
Timeline
Assistant Store Manger
Kroger, Fred Meyer
01.2017 - Current
Food Management
Kroger, Fred Meyer
10.2007 - 01.2017
Regional Trainer
KENTUCKY FRIED CHICKEN
01.1987 - Current
Co-Owner/Manager
KENTUCKY FRIED CHICKEN
01.1987 - 07.2007
No Degree - Business Administration And Management
Green River Community College
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