Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kevin Carrandi

Sarasota,FL

Summary

Driven professional with proven expertise in guest engagement and sales techniques. Excelled in fostering warm customer relationships and resolving complaints, boosting satisfaction. Skilled in cash handling and maintaining compliance with health and safety protocols. Demonstrated leadership by enhancing team performance and efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Carrabbas Italian Grill
02.2022 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Answered customers' questions, recommended items, and recorded order information.

Shift Leader

Poppo's Taqueria
12.2020 - 02.2022
  • Enforced company policies and regulations with employees.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

High School Diploma -

Olympic Heights Community High School
Boca Raton, FL
05.2018

Skills

  • Sales expertise
  • Strong Work Ethic
  • Sales Techniques
  • Professional Appearance
  • Suggestive Selling
  • Bill computation
  • Cash Handling
  • Guest Engagement
  • Client Retention
  • Client Relations

Certification

  • Life, Health, and Annuity Insurance License - 2024

Languages

Spanish
Native or Bilingual

Timeline

Server

Carrabbas Italian Grill
02.2022 - Current

Shift Leader

Poppo's Taqueria
12.2020 - 02.2022

High School Diploma -

Olympic Heights Community High School

Similar Profiles

CREATE PROFILE
Kevin Carrandi