Dedicated and focused professional with a proven track record in operational supervision and quality control in fast-paced environments. Expertise in training staff to uphold food safety standards and delivering outstanding customer service, driving consistent satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Shift Manager
Sonic's Drive In
El Paso
11.2023 - 05.2026
Trained staff on food safety and operational procedures for consistent quality.
Supervised daily operations to achieve efficient service and high customer satisfaction.
Managed inventory levels to ensure stock availability and minimize waste.
Inspected work areas regularly for cleanliness and organization standards.
Coached employees on customer interactions to enhance service quality.
Unloaded freight from delivery trucks efficiently and safely.
Ensured unloading areas were tidy to facilitate smooth workflow.
Kitchen
Islesford Dock Restaurant
Islesford
07.2025 - 10.2025
Prepared ingredients for daily meal service, contributing to meal quality and customer satisfaction.
Organized and stocked pantry items, facilitating efficient kitchen operations.
Operated dishwashing equipment, ensuring timely availability of clean dishes and utensils for kitchen operations.
Maintained cleanliness of kitchen and dining areas during shifts.
Maintained equipment and tools, ensuring they remained in good working order.
Executed daily operational tasks to maintain workflow.
Assisted in unloading supplies from delivery trucks.
Assisted in loading supplies back onto delivery trucks after completion of the event.
Organized vendor spaces post-activity, facilitating smooth setup for subsequent events.
Operated forklifts or pallet jacks when necessary in order to transport heavy items around the facility.